Create a meeting not possible

[Géraldine]

Hello, 

Since few days, it is not possible to create new meetings on my desktop Zoom account. Is there an update or something to do ? It works with the app on my phone. Thank you your help

[Bri · Accepted solution]

Hi @Géraldine, Are you receiving an error message when trying to create a new meeting, or do you not see the option to create new meetings at all?

[Géraldine]

Hi @Bri , Anything because when I would use the button "plan a meeting", there is any access, a white sheet with a circle is turning around.

I don't understand because I can see my account and all of the meetings already planned. 

Many thanks for your help

Géraldine