Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
2022-03-01 04:51 PM
I am trying to convert a local recording and get the "Allow zoom to access files and folders" message. When I go to change it, I can't. The zoom is in a faded colour and won't allow me to click on it, thus not allowing my file to convert. Any suggestions?
2022-03-01 06:09 PM
@TamApp , are you using a work laptop? If so, you should check with your IT department to see if they are managing your Zoom installation and therefore have the settings locked. If that is the case, they may be able to fix it for you.
If this answers your question, please click on 'Accept as Solution' below.