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Can't update or uninstall Zoom

enel
Newcomer
Newcomer

‎2023-02-06 12:59 PM

Hello,

 

I am working with a client, and I am having trouble updating Zoom on their desktop. I have tried downloading it off the website with no success. I have also tried to uninstall Zoom to redownload the latest version but when I try to uninstall it seems like it cannot find the ZoomInstallerFull.msi file and gives me errors (see attachments). I have also tried downloading CleanZoom but that doesn't seem to work either. It's able to run, but nothing happens.

 

Is there any other options I can do to get this fixed?

 

Thanks

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christinedinsmo
Newcomer
Newcomer

‎2023-02-06 01:28 PM

I cannot get on Zoom and even though I downloaded their update (which I didn't need to do), it still says that I need to have an update and to contact my IT rep. I am the sole owner of the Zoom. Perhaps Zoom is failing today.

 

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