Can't log in to app on Android phone Error code 100006302 | Community
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Newcomer
August 25, 2023
Question

Can't log in to app on Android phone Error code 100006302

  • August 25, 2023
  • 1 reply
  • 8 views

I am logged in on my phone, and signed out and in to check that the google account is correct and it is.

I can log into zoom admin on PC with the same  account

1 reply

Community Manager
August 31, 2023

Hi @galactus2017 welcome to the community! Looking into the error code 100006302 I am seeing a couple of suggestions/past cases that may help resolve this! 

 

First, have you tried Uninstalling and reinstalling the Zoom application? If you have done so and you're still facing issues, I would consider leveraging How to join a Zoom meeting on a web browser and still see if you're facing that error? 

 

If all else fails, my last findings would be Zoom disabling a specific Data Center in your geolocation. Please reference your Account Profile for the additional options and consider leveraging one of these other data centers and set to your preferences.