Can't convert temp meeting recordings into MP4 video file

Hello, I'm not sure which section this message goes in.  My apologize, and please move to conform to your preferences.

I am attempting to convert a recording with the double_click_to_convert (manual) option, also using the Zoom Workplace option (Meetings > Recorded > Convert) and I am unable to render an MP4 video or get any result.  

It has never been a problem before, and I need to share this recording with my client when it's rendered, so this is a matter of professional importance to me. 

using OpenSUSE Linux, flatpak v 6.0.2.4680 stable from flathub