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Can a basic account be in a Plan Pro?

Pisciana9
Newcomer
Newcomer

‎2022-08-17 02:05 PM

I have a Plan Pro.  But according to Zoom , my account is Basic and all my meetings stop after 40 minutes. I don't understand what is happening.

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2 REPLIES 2

Nafi
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2022-08-18 07:50 AM

Hi,

If your account is still basic then it is correct that your meeting will stop after 40 minutes, you can purchase the Pro plan for better capability. 

 

 

Hope it helps! please like and mark this as solution so whenever someone has the same question this content will help.


I am Zoom Enthusiast (Part of PT. Kayreach System, Indonesia Authorized Reseller, Certified Zoom Room, Zoom Phone, and Pro AV Integrator)
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Cece1111
Newcomer
Newcomer

‎2023-01-12 03:52 PM

Hi,

I just purchased the Pro plan and I'm still only allowed 40 minutes why?