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Blur mode missing

jefferywright
Newcomer
Newcomer

‎2022-01-12 08:07 AM

I tried plenty of times to turn off and turn on the camera and tried to uninstall or install zoom but no success and even zoom team is not relying on it this is very disgusting that we all are having an issue in our meetings and a whole company of a bunch of people is not trying to resolve it.

0 Likes
1 REPLY 1

Russell
Community Champion | Employee
Community Champion | Employee

‎2022-01-12 08:58 AM

Hi @jefferywright, thank you for your contribution to the Zoom community! I am sorry to see you are having issues with the blurred virtual background. Below are a couple of support links that might help you. Please note, virtual backgrounds including blurred background needs to be enabled in the zoom portal under your personal settings.

 

Using Blurred Backgrounds:

https://support.zoom.us/hc/en-us/articles/360061468611-Using-blurred-background-

 

How to enable Virtual backgrounds:

https://support.zoom.us/hc/en-us/articles/210707503#h_2ef28080-fce9-4ac2-b567-dc958afab1b7

 

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