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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Audio Not Working

tonydwfg
Newcomer
Newcomer

Zoom was working perfectly last night and then this morning I received the following message:

 

"The meeting does not support dial in or Call Me to join. You cannot connect to the audio."

 

This is how I run my business. I have meetings today that I cannot miss. Can anyone please help me?

 

All of my permissions are set correctly and I've tested the mic and speakers. Triple verified. All zoom updates have been downloaded and my Mac IOS is fully updated. I've restarted. I've submitted a ticket. I am not eligible for a live interaction apparently. 

 

Please help. Thank you. 

2 REPLIES 2

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Look in the the Meeting settings.

audio.png

 Make sure both options are  selected.

 

Regards

If my reply helped, don't forget to click the accept as solution button!

Verified! It did not fix the problem unfortunately.