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Adding Host


Good Afternoon,


I am getting an error message when trying to add a host and co-host. When providing email to add host it is giving an error message and not allowing me to add host. So unfortunately, I have to be in every meeting just to assign a host. 


Please assist,




Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @Shunter. Sorry for the delay in responding to your post.


I'm assuming you are referring to the Alternate Host field when scheduling a meeting.  There are two requirements for setting up an Alternate Host:

  1. Both accounts (yours and the designated Alternate Host) must be Licensed accounts (not Basic/Free accounts).
  2. Both accounts must be on the same organizational account; in other words, under the same owner's account. (Neither of you must be the owner... but both your accounts must be on the same owner's overall organizational account.)

If you believe you have satisfied these requirements and are still unable to accomplish your task, let me know and I'll help if I have enough information from you.

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