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What are Zoom Mail and Calendar?

The Zoom Mail and Calendar Clients allow you to view and manage your emails, as well as schedule and manage your calendar events, directly from the Zoom desktop client, further centralizing all your meeting, phone, chat, whiteboard, email, and calendar needs in one application. If you're still looking for support, browse our Zoom Mail and Calendar support articles or start a new discussion below!

Recent Activity

TAP IP, Google Calendar, and registration option for meetinsg

Okay, my Association got the TAP IP. When we set up a meeting, we put the link in our google calendar. The TAP IP has access to the calendar and recognizes the Zoom Link so someone can start the meeting with the tap.We have a larger meeting coming up... Show more

Okay, my Association got the TAP IP. 

 

When we set up a meeting, we put the link in our google calendar. The TAP IP has access to the calendar and recognizes the Zoom Link so someone can start the meeting with the tap.

We have a larger meeting coming up, and we are requesting that members register for the meeting, We put the registration link in the google calendar invite, but the TAP IP does not recognize the link. Therefore we can not figure out how to start the meeting from the TAP IP.

If there is any help in using the TAP IP with Zooming meetings that require registration,  it would be very much appreciated!


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Trouble integrating zoom with Go high level

I am trying to add zoom inside Go High Level, but when I do so an error message comes up from this link: https://api.leadconnectorhq.com/zoom/finish_oauth?code=3bQPy9oL19GZF7tdAaVR5KDhKuW2wSGmg&state=DDybyFCZNRUMJefQPS86%2CFye4UczlK9F62GMVnaFv And sa... Show more

I am trying to add zoom inside Go High Level, but when I do so an error message comes up from this link:

 

https://api.leadconnectorhq.com/zoom/finish_oauth?code=3bQPy9oL19GZF7tdAaVR5KDhKuW2wSGmg&state=DDybyFCZNRUMJefQPS86%2CFye4UczlK9F62GMVnaFv

 

And says:

 

Zoom account exists!

This Zoom account is already integrated by Howard Whiteson in True Self Sales.
Please remove that integration to continue.
 
Where do i find that integration? Is it inside zoom or inside GHL? I have deleted the integrations in my profile. and changed my calendar integration to google - but I'm really confused by this.
 
Any help much appreciated
Howard

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Undeliverable when sent from my icloud address

My Zoom a/c has an icloud address. I send invites through Outlook. I can no longer send an invite using my icloud address, but my Outlook address will work. This is a recent problem. What changed and how can I fix it? 

Can anyone tell me how to get Mac Calendar to sync with Zoom ?

Zooms AI does not seem to know, how do I do this please, most frustrating to copy and paste my Zoom meetings into my Mac calendar, there must be a better way.

 

Thank you for your help

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SMS stopped working on scheduler In December 2025 for UK customer.

Over 4 months no SMS calendar working on scheduler since 1.12.2024. No information provided to UK customer. Informed today via Customer Support Chat box, that it is an issue already known about. They are hopeful for an update to resolve the issue end... Show more

Over 4 months no SMS calendar working on scheduler  since 1.12.2024. No information provided to UK customer. Informed today via Customer Support Chat box, that it is an issue already known about.   They are hopeful for an update to resolve the issue end of April 2025.  I followed up with direct call to Zoom  and advised  to cancel Scheduler and apply when contract is due to renew. Means loosing 6 months worth of money, after enjoying over 4 months of no SMS on the  scheduler working. 

Informed that Zoom does not have a customer complaint department, colleagues can send instead a "ticket" for support.  

 

A company with customers, but does not provide communication updates,  nor apology or even redress for failure in service and no complaints department.  Truly a client centred approach.  


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Why is Zoom using Outlook to notify attendees of a meeting?

Super frustrating problem: When I am scheduling a Zoom meeting, I am adding the email addresses of my attendees in the Attendees box. But then, when I create Zoom opens up Outlook, and requires me to invite the invitees again. It then sends the invit... Show more

Super frustrating problem: When I am scheduling a Zoom meeting, I am adding the email addresses of my attendees in the Attendees box. But then, when I create Zoom opens up Outlook, and requires me to invite the invitees again. It then sends the invite from my the calender tied to the Exchange 365 account I have. 

 

But that is my work account. My Zoom account has nothing to do with my work email account. And I don't want invites coming from my work account. The calendar integration I have selected is a Google Account, not a Microsoft account. (see it here). Yet every time, no matter what I do, it sends invites by opening outlook and demanding I again enter the addresses. 

 

I suspect this might be due to a recent update (see it here). But I can't find any place to change what's described there. 

Help? I'm working on a Mac. You can see a screen recording of the problem here


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Outlook Plug in for Outlook on a Mac

Hi, I live in both a Windows and Mac environment. I have been using the Zoom Outlook Plug in for scheduling my appoints directly from my Outlook calendar. With the latest update, the Plug In disappeared, It's impossible to use the chat bot on Zoom it... Show more

Hi, 

 

I live in both a Windows and Mac environment. I have been using the Zoom Outlook Plug in for scheduling my appoints directly from my Outlook calendar. With the latest update, the Plug In disappeared, It's impossible to use the chat bot on Zoom it goes circular and Zoom Support does not provide phone support. So my question, did Mac, or Zoom discontinue the Outlook Plug in. It works fine on the Windows Platform, albeit Teams tries to inject itself into some invites. Quite frustrating.

Please help, my email is ***********

Or respond here. 

 

Thanks Joe 


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Scheduled meeting are not showing up on my Zoom calendar

The meetings I am scheduling with clients are not showing up the next day on my Zoom schedule though the e-mail and meeting shows up in my personal e-mails. This is so confusing as when I schedule several meetings one of them might not show up or non... Show more

The meetings I am scheduling with clients are not showing up the next day on my Zoom schedule though the e-mail and meeting shows up in my personal e-mails. This is so confusing as when I schedule several meetings one of them might not show up or none at all? What do I do? I don't want to use the Zoom e-mails.


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Forward call notifications to mobile apps when status set to “in calendar event”

We’ve noticed that Zoom notifications aren’t forwarded to mobile devices when users are in previously scheduled calendar events. Whereas notifications are forwarded while a user’s status is set to “away”, the “in calendar event” status prevents users... Show more

We’ve noticed that Zoom notifications aren’t forwarded to mobile devices when users are in previously scheduled calendar events. Whereas notifications are forwarded while a user’s status is set to “away”, the “in calendar event” status prevents users from receiving time sensitive call/message notifications on mobile devices while the said mobile device is locked.


I've tested extensively on version 6.4.0 of the macOS app and have tested a bit on the 6.4.1 build as well.

Ideally, users would have the option in settings to forward notifications to mobile devices when the “in calendar event” status is set.


Example use cases:

  • You lock your screen before walking away from your desk, forgetting that you’ve got a meeting on the calendar. One of your meeting guests calls you on Zoom to remind you of the meeting. Moving forward, all such calls could still pop up on your mobile device.
  • You’ve got a scheduled in-person meeting back to back with a scheduled Zoom meeting. Your colleague calls you 5 minutes before the meeting in order to inform you of last minute changes relevant to the Zoom meeting. Moving forward, you would have the option to receive such calls.

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Resolved! Option to add Zoom in MS Outlook Calendar meeting event has disappeared

A while ago I set up MS Outlook so that when I create a meeting in my calendar, as well being able to use Teams, I had the option to click on Zoom and add that as the app for the meeting.For some reason this option has recently disappeared from my Ou... Show more

A while ago I set up MS Outlook so that when I create a meeting in my calendar, as well being able to use Teams, I had the option to click on Zoom and add that as the app for the meeting.
For some reason this option has recently disappeared from my Outlook Desktop calendar and I can not get it back.
It happened when I removed an obsolete account I had in the Outlook app. I have know idea why this would affect my default account, but it seems to have caused the Zoom option to disappear.

If I open Office 365 and view Outlook in Outlook Online, the Zoom option is still there and works fine, so for some reason it has only disappeared from the Desktop Version of Outlook.

(If I check in Outlook Online in My Add-Ins, I can see that Zoom is there, so I assume it should work).

 

Please note:

When I Googled this issue, some suggestion said to download:

Zoom Plugin for Microsoft Outlook

However, I tried this and it did not work.

Can anyone please help?


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