Over 4 months no SMS calendar working on scheduler  since 1.12.2024. No information provided to UK customer. Informed today via Customer Support Chat box, that it is an issue already known about.   They are hopeful for an update to resolve the issue end of April 2025.  I followed up with direct call to Zoom  and advised  to cancel Scheduler and apply when contract is due to renew. Means loosing 6 months worth of money, after enjoying over 4 months of no SMS on the  scheduler working. 

Informed that Zoom does not have a customer complaint department, colleagues can send instead a "ticket" for support.  

A company with customers, but does not provide communication updates,  nor apology or even redress for failure in service and no complaints department.  Truly a client centred approach.  

Super frustrating problem: When I am scheduling a Zoom meeting, I am adding the email addresses of my attendees in the Attendees box. But then, when I create Zoom opens up Outlook, and requires me to invite the invitees again. It then sends the invite from my the calender tied to the Exchange 365 account I have. 

But that is my work account. My Zoom account has nothing to do with my work email account. And I don't want invites coming from my work account. The calendar integration I have selected is a Google Account, not a Microsoft account. (see it here). Yet every time, no matter what I do, it sends invites by opening outlook and demanding I again enter the addresses. 

I suspect this might be due to a recent update (see it here). But I can't find any place to change what's described there. 

Help? I'm working on a Mac. You can see a screen recording of the problem here. 

Hi, 

I live in both a Windows and Mac environment. I have been using the Zoom Outlook Plug in for scheduling my appoints directly from my Outlook calendar. With the latest update, the Plug In disappeared, It's impossible to use the chat bot on Zoom it goes circular and Zoom Support does not provide phone support. So my question, did Mac, or Zoom discontinue the Outlook Plug in. It works fine on the Windows Platform, albeit Teams tries to inject itself into some invites. Quite frustrating.

Please help, my email is ***********

Or respond here. 

Thanks Joe 

The meetings I am scheduling with clients are not showing up the next day on my Zoom schedule though the e-mail and meeting shows up in my personal e-mails. This is so confusing as when I schedule several meetings one of them might not show up or none at all? What do I do? I don't want to use the Zoom e-mails.

We’ve noticed that Zoom notifications aren’t forwarded to mobile devices when users are in previously scheduled calendar events. Whereas notifications are forwarded while a user’s status is set to “away”, the “in calendar event” status prevents users from receiving time sensitive call/message notifications on mobile devices while the said mobile device is locked.

I've tested extensively on version 6.4.0 of the macOS app and have tested a bit on the 6.4.1 build as well.

Ideally, users would have the option in settings to forward notifications to mobile devices when the “in calendar event” status is set.

Example use cases:

• You lock your screen before walking away from your desk, forgetting that you’ve got a meeting on the calendar. One of your meeting guests calls you on Zoom to remind you of the meeting. Moving forward, all such calls could still pop up on your mobile device.
• You’ve got a scheduled in-person meeting back to back with a scheduled Zoom meeting. Your colleague calls you 5 minutes before the meeting in order to inform you of last minute changes relevant to the Zoom meeting. Moving forward, you would have the option to receive such calls.

I have a work Zoom account managed by my org and a personal account that I manage. I want to integrate with Google as an Add on so i can set up my personal meetings directly, but Google keeps defaulting to my work account. I've tried uninstalling the app on the google side, deleted the google integration from my work account on the zoom side but nothing I do is having any effect. Can anyone advise. I'm new to Zoom too, more familiar with Google Meet but wanted to just use one provider for meetings. 

I am traying to remove these synced calendars from Zoom. I only want to view my personal calendar but when I try to hit the X by the calendars on the left nav, I get this error. I have restarted my laptop, I have uninstalled and reinstalled Zoom Workplace, and I'm running the latest 6.3.1 version. Any help would be appreciated! The error is 4294967295