Zoom version: Version: 5.16.10

Apple devices: latest OS's

My devices have their clocks set to Australian Eastern Standard Time (switching to Australian Eastern Daylight Time for summer) - ie +10 or +11 hours in relation to UTC.

Zoom preferences pick up this time setting.

I receive Zoom meeting invitations from various sources which display the meeting time in the email.

But when recorded in Zoom and my Apple Calendar the times are recorded as UTC - ie 10 or 11 hours later than local time.  eg today an invitation for 9:30 on Saturday was recorded for 10:30pm on Friday.

It appears that the Zoom invitations lack time zone information for Apple to use in processing the invitation in my devices.

Any comments?

Something strange is going on with invites hoping someone can help

Usually, set up meeting in zoom, it goes into apple calender and I add the emails to invite under invites, hit send and people receive invites.

Recently people say they havent recieved invites, Ive tried test to my own email addresses and same issue.

Any ideas ? 

EDIT: Zoom Support has confirmed Engineering has identified the root cause of this issue and is working on a fix. No ETA to the patch, but I'll update this thread once it's confirmed resolved.

Original Post:

I'm onboarding a new EA, and probably the most critical piece of their setup isn't functioning.

When trying to schedule for someone, they receive the error:

""Schedule For" is not available because Shared Access Permissions is not enabled. Click here to visit Zoom Marketplace and enable "Allow this app to use my shared access permissions" for the Google Workspace app from the Shared Access Permissions column."

What I've done so far:

Spent two hours on a call with the user testing literally everything. I set up my own user as having scheduling privileges for the first time, the exact same way we did hers. Mine worked, hers didn't. I tried it with a new Google Workspace user. It didn't work for the new Google Workspace user. All testing was done on fresh browser sessions (new Chrome profiles).

I have tried toggling anything that could be toggled; authorizations are 100% correct, and I've tried re-doing them. Signing out and back into everything.

The only difference between "works" and "doesn't work" appears to be the age of the Google Workspace accounts in question; I can get it to work on older accounts, but if I create an account right now then Zoom doesn't recognize the Shared Access Permissions as being authorized.

I'm out of ideas 😞 please help

I am looking to create an automated process (without having to use Zapier) where:

1. User receives an email to sign-up for a meeting.

2. User clicks on the CTA, which brings them to a landing page.

3. User signs up for meeting and hits submit, which brings them to a Zoom link.

4. User can then add meeting to their calendar, whether it is Google, Apple or Outlook.

Is there an easy way to set this up to make it low friction for the user and ensure an easy addition to their calendar?