Zoom Mail and Calendar
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What are Zoom Mail and Calendar?

The Zoom Mail and Calendar Clients allow you to view and manage your emails, as well as schedule and manage your calendar events, directly from the Zoom desktop client, further centralizing all your meeting, phone, chat, whiteboard, email, and calendar needs in one application. If you're still looking for support, browse our Zoom Mail and Calendar support articles or start a new discussion below!

Recent Activity

How can I use my own e-mail address instead of @zmail.com on the invites?

I noticed recently that when I schedule a zoom meeting I never get responses from invitees. I discovered that Zoom created @zmail.com account for me that's attached to all the invites. I have ZERO need for zmail, how can I make it so all invites are ... Show more

I noticed recently that when I schedule a zoom meeting I never get responses from invitees.  I discovered that Zoom created @zmail.com account for me that's attached to all the invites. I have ZERO need for zmail, how can I make it so all invites are sent with my ***********  as a reply-to address?


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Is there a way to integrate Zoom to iOS calendar / Mail app when using private domain e-mail?

HiI have two e-mails, which are quite common in my country yet not gmail or outlook etc. I use Apple Mail and calendar. It seems like there is no way to make the integration unless some one uses Outlook, Gmail or Exchange, which is quite disappointin... Show more

Hi

I have two e-mails, which are quite common in my country yet not gmail or outlook etc. I use Apple Mail and calendar. It seems like there is no way to make the integration unless some one uses Outlook, Gmail or Exchange, which is quite disappointing from Zoom.


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Calendar Synchronization Error Between Zoom and Google Calendar

Hello Zoom community, I’m experiencing an issue with calendar synchronization between Zoom and Google Calendar. When scheduling or syncing meetings, the times shown in Zoom are consistently one hour ahead of what appears in Google Calendar.This glitc... Show more

Hello Zoom community,

 

I’m experiencing an issue with calendar synchronization between Zoom and Google Calendar. When scheduling or syncing meetings, the times shown in Zoom are consistently one hour ahead of what appears in Google Calendar.

This glitch is causing scheduling problems and confusion with important meetings. There may be a time zone or sync error in the Zoom Calendar integration.  The time zone is correct in Zoom, but in Google Calendar, it seems to be the incorrect one, so is very messy to check with each attendee if they use Google or any other platform to confirm the time. 

 

Could you please look into this and advise on a fix or workaround?

Thank you!


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Issue with Inconsistent Delivery of Zoom Emails on Custom Domain (hagdananstepsofservice.org)

Hi everyone,We’re running into an issue where some accounts under our domain do not receive Zoom emails, while others do.What’s happening:A few users on our domain successfully receive Zoom emails but the zoom email is delivered to the central mail.O... Show more

Hi everyone,

We’re running into an issue where some accounts under our domain do not receive Zoom emails, while others do.

What’s happening:

  • A few users on our domain successfully receive Zoom emails but the zoom email is delivered to the central mail.
  • Other users never receive them at all.
  • In some cases, our mail server delivery logs (cPanel → Track Delivery) show the Zoom messages as “Accepted.”
  • For users who don’t get the emails, they don’t show up in inbox or spam.

Troubleshooting we’ve done so far

  • DNS records look good (SPF, DKIM, DMARC all in place).
  • SPF includes our mail server IP and Z.com includes:
  • v=spf1 ip4:18.136.157.239 include:mailrelay01.jpt1.cloud.z.com include:_spf.z.com ~all
  • DKIM is configured and valid.
  • DMARC is set to p=none.
  • Confirmed whitelisting of Zoom domains + IPs on our server.
  • Added filters in cPanel to push Zoom emails to inbox (no effect).
  • SpamAssassin scores are extremely low (e.g. -99.2), so not spam-related.
  • Hosting provider (Z.com) reviewed DNS and mail routing and said it looks correct. They suggested it could be related to Zoom’s VERP-style bounce address (bounces+<tags>@bounce-sg.zoom.us) being misinterpreted by Exim.

 

Any guidance would be greatly appreciated. This issue is disrupting our use of Zoom.

 


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Issues with Office 365 Integration - 'may not support graph API?'

hi I am trying to set up bi directional integration between zoom and outlook. In zoom I have gone through steps but keep getting this message when trying to authorise? 'your account may not support Microsoft Graph API' I have ticked box 'authorize wi... Show more

hi I am trying to set up bi directional integration between zoom and outlook. 

In zoom I have gone through steps but keep getting this message when trying to authorise? 

 

'your account may not support Microsoft Graph API' 

 

I have ticked box 'authorize with OAuth 2.0 and gone through all steps - note password for microsoft is correct 🙂 

Can you please help? 


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Email Change

I have the basic plan and I want to change my email ID. I have deleted my old email Id with which I used to login to zoom but it is asking me confirm the change of account on that same old email Id which is now deleted. I cannot do that. Provide me a... Show more

I have the basic plan and I want to change my email ID. I have deleted my old email Id with which I used to login to zoom but it is asking me confirm the change of account on that same old email Id which is now deleted. I cannot do that. Provide me an alternative.


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Resolved! iCal Integration No Longer Works

As of this week Zoom no longer automatically prompts to add to the iCal calendar I've had connected to our account for over a year. It said I had to sync a calendar, I went online - where there is no longer an iCal option (used Google instead since t... Show more

As of this week Zoom no longer automatically prompts to add to the iCal calendar I've had connected to our account for over a year.

 

It said I had to sync a calendar, I went online - where there is no longer an iCal option (used Google instead since the email for that calendar is registered there) and it did not stick - endless loop.

 

What the heck is going on here and will this be repaired or returned to previous state so that I don't have to manually copy and paste the invite info into an iCal invite over and over again now?


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My scheduled meeting are not showing up in iCal

Since a couple of weeks back, when I schedule a meeting I don't get the option to open it in iCal. After clicking send it just disappears and I don't even know it's scheduled in Zoom, if the invite has been sent to the attendee or if it's been synced... Show more

Since a couple of weeks back, when I schedule a meeting I don't get the option to open it in iCal. After clicking send it just disappears and I don't even know it's scheduled in Zoom, if the invite has been sent to the attendee or if it's been synced to my iCal like before. Turns out it hasn't been sent to the attendee and it isn't synced to iCal but it does show up as scheduled in Zoom . 

 

Anybody know how to fix it?


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Resolved! Zoom Calendar and Apple iCal Integration - Where?

Hi Zoom Support & Service,I immediately need to integrate zoom scheduler (calendar, appointments, meetings, etc.) onto my Apple Calendar.FYI - I do not use google, microsoft, or other products. Only with Apple!Thank you for your prompt reply with tip... Show more

Hi Zoom Support & Service,

I immediately need to integrate zoom scheduler (calendar, appointments, meetings, etc.) onto my Apple Calendar.
FYI - I do not use google, microsoft, or other products. Only with Apple!

Thank you for your prompt reply with tips how to work well with Apple Calendar!

Nice greetings,
JUE6


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Resolved! Unsolicitated emails

Received an unexpected email from Secure Zoom Document with an invitation to View an attached document. Don't know the sender. As a CPA and Tax Preparer I do not open attachments that are emailed. I have no idea why I got this and no way of determini... Show more

Received an unexpected email from Secure Zoom Document with an invitation to View an attached document.  Don't know the sender.  As a CPA and Tax Preparer I do not open attachments that are emailed.  I have no idea why I got this and no way of determining whether its legit.  Tried other ways to tell Zoom but since I am on a free version, no luck

 

T

 

 


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