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L
Newcomer
LivnatMayer
Newcomer
May 23, 2024
Solved

Cancel Integration with Outlook Calendar

  • May 23, 2024
  • 1 reply
  • 7 views

Hi, I tried following instructions but it seems not to work.  I still receive Zoom reminders for unrelated events in my Outlook calendar.

Best answer by colegs

Make sure it is turned off both in the account settings and your personal settings (and group if you have those).  (It should not be available in you personal if it is turned off in the account, but good to verify).  

1 reply

C
Community Champion | Employee
colegs
Community Champion | Employee
May 23, 2024

@LivnatMayer , are the reminders for events that you scheduled before removing the integration?  Zoom is not able to pull existing events out of Outlook, so removing the integration only prevents future Zoom events from being added.

L
Newcomer
LivnatMayerAuthor
Newcomer
May 23, 2024

Thank you for replying.  I just tested and it continues to send reminders via Zoom.  Perhaps I did not correctly cancel the integration.  There did not seem to be a direct option to do so - I just tried to select one of the other calendars (Google) but still just got the notice

 

C
Community Champion | Employee
colegsAnswer
Community Champion | Employee
May 23, 2024

Make sure it is turned off both in the account settings and your personal settings (and group if you have those).  (It should not be available in you personal if it is turned off in the account, but good to verify).  

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