Get work done more efficiently with Zoom AI Companion. The AI Companion Onboarding Center is now live!
Learn moreEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2022-05-06 08:49 AM
I'm hosting a webinar and one of the registrants can't access the email he registered with. How can I change his email so that he gets the automatic reminder emails?
2022-05-06 09:35 AM
Hi @orthoguy! Unfortunately, there is no way to change the email someone registered with at this time. The best thing to do would be to recommend they register with the email they would like to use.
If you want a cleaner registration report later down the road you can remove the old email they registered with similar to the instructions included in the highlighted section of Managing meeting and webinar registration.
2022-05-08 01:09 AM
Thanks for the reply. This is a paid webinar, so I'm guessing I'd have to cancel him, refund his money, and ask that he registers and pays again, meaning I get charges 2x credit card fees, or is there a more elegant (less costly way).
2022-05-09 01:26 AM