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What are Zoom Events?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform. Explore the Zoom Community's Recent Activity below to join the Events conversation and connect with other members. If you're still looking for support, browse our Zoom Events support articles or start a new discussion below!

Recent Activity

Não é possivel mais ativar automaticamente os microfones dos participantes com a permissão deles?

não consigo mais ativar automaticamente os microfones dos participantes que permitem isso.

no meu caso é importante essa função, pois se trata de idosos que tem dificuldade para ativar e desativar

O que fazer?

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"Enable cloud recording" not available after ticket sold

Hello! We are hosting a multi-day conference and have sold approximately 90 paid registrations. Before publishing the event, I carefully reviewed all of the settings in the Zoom Support documentation that we would be unable to change after publicatio... Show more

Hello! We are hosting a multi-day conference and have sold approximately 90 paid registrations. Before publishing the event, I carefully reviewed all of the settings in the Zoom Support documentation that we would be unable to change after publication or ticket sales. Now that we have solidified all of our keynotes and have their permission to record, I am attempting to turn on cloud recordings so I can automatically record sessions and include them with the conference access, but the option is grayed out and there is a pop-up message that says this setting cannot be changed after a ticket is sold. 

 

This Support page says the following: 

 

Hosts can update cloud recordings and live streaming settings after a ticket has sold, after an event goes live, and during an event. Additionally, hosts can enable live streaming and recording settings after a ticket has been sold for published events that have not taken place yet.

 

Additionally, there is a list of features on the Advanced Settings Tab that shows what the host is "Able to edit after conference is published" and "Able to edit after ticket is sold." This includes "Enable cloud recording" and "Include complimentary access to this event's cloud recording with registration." I've attached screenshots of each of these sections of the Support site and linked it above. 

 

Currently, I am not able to edit/enable either of these features. This is central to our selecting Zoom Events and the support documentation seems to contradict the way the system is working, or at the very least failed to list some other restriction that is triggering this option being locked. Any advice on how to remedy this?


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Attendees Having Trouble Joining Zoom Events Lobby

I've had several attendees that have been having trouble joining Events lobbies. When they click on the Join Lobby button on their tickets or on the Zoom Events site, it just takes them back to that same screen instead of either prompting them to sig... Show more

I've had several attendees that have been having trouble joining Events lobbies. When they click on the Join Lobby button on their tickets or on the Zoom Events site, it just takes them back to that same screen instead of either prompting them to sign in to their account or taking them into the lobby. Is anyone else having this problem?


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Changing Zoom Events Date and Time

I am hosting an event and need to change the time from an hour to 30 minutes however whenever I attempt to edit the event the date and time space is grey and doesn't allow me to change it. Is there a way to fix this? I do not want to have to cancel t... Show more

I am hosting an event and need to change the time from an hour to 30 minutes however whenever I attempt to edit the event the date and time space is grey and doesn't allow me to change it. Is there a way to fix this? I do not want to have to cancel the event and create a new one as we will lose our current registrants.


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To host an event where Zoom is on for 47 hours?

In the shakuhachi (bamboo flute) community, we would like to host an event where Zoom is open for the whole duration of 8th October, so people can join and play when they want. The 8th October apparently takes 47 hours from it begins in the first tim... Show more

In the shakuhachi (bamboo flute) community, we would like to host an event where Zoom is open for the whole duration of 8th October, so people can join and play when they want. The 8th October apparently takes 47 hours from it begins in the first time zone till it ends in the last time zone. Is it possible to keep Zoom open so long time? 


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Event warning message "Meeting type session has a maximum capacity..." - with 300/500 registrants

The following warning message started displaying in the organiser area after adding a speaker, however we only have 300 registrants. "Meeting type session has a maximum capacity of 500 participants. Not all attendees will be able to join the meeting ... Show more

The following warning message started displaying in the organiser area after adding a speaker, however we only have 300 registrants. 

 

"Meeting type session has a maximum capacity of 500 participants. Not all attendees will be able to join the meeting sessions. To allow attendees (who join after the session reaches capacity) to watch the session live from the event lobby, enable "Livestreaming to conference lobby" in "Advanced Options".


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People Cannot Register

While some people have been able to register for my event, several have reached out saying they are not able to get past the page where you try to pay. Has anyone else had this issue?

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Blank lobby

A registered attendee has reported an issue with not being able to see any content in the event lobby (screenshot attached). The user has updated to the current version of zoom and is running Windows 10. As anyone encountered this and have a solution... Show more

A registered attendee has reported an issue with not being able to see any content in the event lobby (screenshot attached). The user has updated to the current version of zoom and is running Windows 10. As anyone encountered this and have a solution? 


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Cloud Recording Option Stopped Mid-Event!

Help! We have an event running for the next two days and the cloud recording option has stopped. Hosts and Speakers can now only record locally. We recorded the morning sessions wi but the option has now vanished. This is not a storage issue, as I pu... Show more

Help! We have an event running for the next two days and the cloud recording option has stopped. Hosts and Speakers can now only record locally.  We recorded the morning sessions wi but the option has now vanished. This is not a storage issue, as I purchased additional cloud storage (500GB) and th three recording were less than 3GB in total. 

 

Anyone encounter something similar?


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Maximum length of the join_url string returned by the API call webinarRegistrantCreate?

We want to store the join_url so participants can get their link from our website, this is a simple question but I couldn't find the answer:What's the maximum length of the join_url string returned by API call webinarRegistrantCreate? (ref https://ma... Show more

We want to store the join_url so participants can get their link from our website, this is a simple question but I couldn't find the answer:

What's the maximum length of the join_url string returned by API call webinarRegistrantCreate? (ref https://marketplace.zoom.us/docs/api-reference/zoom-api/methods/#operation/webinarRegistrantCreate)

I want to know this so I can create the correctly sized field in the database!

Thanks!

 


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