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Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Market and host interactive experiences with the Zoom Events all-in-one virtual event platform. Explore the Zoom Community's Recent Activity below to join the Events conversation and connect with other members. If you're still looking for support, browse our Zoom Events support articles or start a new discussion below!
Hi I am wanting to customise the banner which appears behind the speakers photo, name and role in the Speakers page in Zoom Events. Currently its a pale blue with a mid blue curved stripe, which really doesn't suit my branding. Is it possible to customise the banner? Thanks
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After attending a regular meeting and clicking the "Leave Meeting" red button in the main Zoom window, I noticed that the green webcam indicator on my computer remained on. I discovered that there was still an open pop-up window displaying only my own video in real time. This pop-up could only be switched off through a "Leave Meeting" button (in white), but there was no audio and no other participants visible, since I had already left the meeting from the main window. What could have caused that video pop-up to remain active after leaving the meeting? Was my video still being transmitted to other participants?
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Hi Everyone, Here is some discussion on how to maintain eye contact in Zoom using a teleprompter (to see your audience). Watch: https://www.youtube.com/watch?v=Fj8iSq14Qq4&t=1316s About Office Hours: https://community.zoom.com/t5/Community-Help-Center/Office-Hours/m-p/11565 Let me know if you have any questions. Rupert https://community.zoom.com/t5/user/viewprofilepage/user-id/3591 https://www.linkedin.com/in/rupertmcrae/
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I am about ready to scream. During meetings, I regularly get two pop-ups and I see no way to get it to stop. I am on a Mac running the latest OS and client updates. The first pop-up happens periodically throughout meetings, even appearing on shared screens. Yet, o have reactions enabled, including gestures. All I can do is close the pop-up…which reappears shortly thereafter. The second one nags me whenever I am sharing my screen. It also pops up on the share sometimes, other times on my non-shared screen. ”’zoom.us’ is Accessing your screen” When I tap that one, it opens a Mac OS system settings screen where Zoom is already selected as being allowed. Again…can’t get rid of it more than a coupla minutes and everything appears to be enabled. Any ideas how to get these to stop?!
”Turn On Reactions: Zoom.us has turned off Reaction effects….”
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Hello, Please help me I am using zoom events and I want to do a seminar. I changed my setting to “ you don’t register your email address and your name” But when I try to join to the test seminar I need to put my email address and my name. I disabled the settings but it do not work. Is there a way to that you do have to put your email address and the name when you’re joining to the zoom event? As I said I already disabled my setting to no email no name. Can somebody please help me out I can’t do the zoom events🥹
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Hi everyone! I want to customize a "Registration has ended" message for audience members attempting to register for our event after the registration window has closed. Any suggestions? And does anyone know what the default message/display is? Thanks!
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This is a Zoom Events problem. Yesterday I tried to upload a file with 79 Sessions in it to the Event Content -> Sessions area. I immediately received the error: ! An error was encountered when processing your request Now whenever I go to the Sessions area I continue to get this error message along with a spinning cursor. I see no Sessions and there is not even a button to add Sessions manually. It's been over 8 hours. I've tried logging out and logging back into Zoom. I tried clearing browser cache. I tried a different browser. No help. Has anyone else experienced this and how did they resolve it? I have a ticket open with Zoom but have had no response yet. I'm in dire straits as my event will start in less than a week and I have over 100 paid registrants.
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