Zoom Events
cancel
Showing results for 
Search instead for 
Did you mean: 

What are Zoom Events?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform. Explore the Zoom Community's Recent Activity below to join the Events conversation and connect with other members. If you're still looking for support, browse our Zoom Events support articles or start a new discussion below!

Recent Activity

Zoom Tracking Source Field value not getting passed to Zapier

Hello, I'm seeing an issue bringing the Tracking Source Name or Tracking Source URL into the Zoom trigger in Zapier, though it is showing my test source on the Zoom side. Any ideas as to how we can get the tracked source logged in Zoom to flow thru t... Show more

Hello,

 

I'm seeing an issue bringing the Tracking Source Name or Tracking Source URL into the Zoom trigger in Zapier, though it is showing my test source on the Zoom side.

 

Any ideas as to how we can get the tracked source logged in Zoom to flow thru to Zapier? It looks like Zapier acknowledges that it is a value, it's just not populating

 

Thank you!.


Show less

Webinar Attendee Leaving Early but Still Marked as Present in Attendee Report

Hi everyone!  I’m trying to understand how Zoom Webinar attendee reports handle participants who leave a session early, particularly in a case where an attendee exits before the session officially ends but still appears as “present” for the full ses... Show more

Hi everyone! 👋

 

I’m trying to understand how Zoom Webinar attendee reports handle participants who leave a session early, particularly in a case where an attendee exits before the session officially ends but still appears as “present” for the full session duration—plus an extra five minutes past the scheduled end time.

 

Scenario Details:

  • The attendee joined the webinar using their browser (not the Zoom desktop app).
  • They left just as the first breakout session was about to begin.
  • They exited the session by closing their browser window rather than clicking “Leave Webinar.”
  • However, the attendee report recorded them as present for the entire session duration, plus an additional five minutes beyond the scheduled end time.
  • Additionally, the report includes a one-minute entry that I don’t understand.

 

Data from the Attendee Report:

 

  • Join Time: 10:30 AM
  • Leave Time: 12:05 PM (even though the session was scheduled to end at 12:00 PM)
  • Duration: 95 minutes (appears to count the entire session, not actual time spent)
  • Breakout Session Interaction: Attendee exited right as breakouts began.
  • Unexpected Entry: Another record shows a one-minute attendance entry at 10:40 AM - 10:41 AM, which seems unusual.

 

Questions:

 

  • 1. Is this expected behavior when someone closes their browser window instead of clicking “Leave Webinar”?
  • 2. Does the browser-based experience impact how attendance is tracked differently than the Zoom desktop app?
  • 3. Could this be related to how Zoom handles inactive attendees (e.g., not detecting a browser window closure as an official exit)?
  • 4. Why would the report show an attendee as present past the scheduled end time?
  • 5. What could explain the one-minute entry at 10:40 AM - 10:41 AM? Is this related to a reconnection, or is it a known issue in reporting?
  • 6. Is there a way to ensure attendee reports reflect actual participation time rather than defaulting to the session’s full duration?
  • 7. Does the attendee report provide any way to tell if an attendee was in a breakout session versus the main room?

 

Any insights or explanations on how Zoom tracks attendance in these cases would be greatly appreciated.

 

Thanks in advance!


Show less

Integrating One Zoom Account with Multiple Hubspot Accounts

Is it possible to sync data from one Zoom Events account to multiple Hubspot accounts? Can sync settings be set by each individual event or by events within the same Zoom Events Hub? For example, if I had two Hubspot Accounts and one Zoom Events acco... Show more

Is it possible to sync data from one Zoom Events account to multiple Hubspot accounts? Can sync settings be set by each individual event or by events within the same Zoom Events Hub? For example, if I had two Hubspot Accounts and one Zoom Events account with two Hubs - is it possible filter and sync data from Zoom Events Hub #1 to Hubspot account #1 and data from Zoom Events Hub #2 to Hubspot account #2? 

 

Thank you! 


Show less

Registration Form - Supply responses via URL

I have a Zoom registration form for an event, which asks for First Name, Last Name and Email Address.I am directing classmates to this form from our class website.I want to not require them to complete the above 3 fields as that information is known ... Show more

I have a Zoom registration form for an event, which asks for First Name, Last Name and Email Address.

I am directing classmates to this form from our class website.

I want to not require them to complete the above 3 fields as that information is known to us on the sending website before the redirect.

How do I supply this information in the redirect (either in the URL or in a POST format)? And how do I find out the names of these three fields?

I am using PHP on my server side and HTML/JavaScript on the client side.


Show less

reply-icon Latest Reply - 

Resolved! Branding Domain Verification Parameters

Can someone tell me the actual DNS records to use for domain name verification? I'm trying to verify our domain name, and it seems like there's incomplete and conflicting information. The instructions in the verification popup give me a domain-level ... Show more

Can someone tell me the actual DNS records to use for domain name verification?

 

I'm trying to verify our domain name, and it seems like there's incomplete and conflicting information. The instructions in the verification popup give me a domain-level TXT record, OK that's done. Then it says it wants a CNAME to "events-branding.zoom.us," but doesn't give me a subdomain for that CNAME record. If I try to use "events-branding" as the subdomain for the CNAME record, then in the verification failure error message it says my A record was not found. But they didn't tell me to create an A record! And over in a help document, it says to create a different TXT record for a subdomain as well as an A record, but doesn't give me an IP address to point the A record to!

 

So, could someone who has successfully verified their domain for branding share what DNS records they created?


Show less

reply-icon Latest Reply - 

scheduling reoccuring meeting with two separate meeting times

We would like to schedule a reocurring meeting with two separate meeting times. One in the morning and one in the afternoon and use one link for both. We'd like to eliminate the confusion for our guests and only provide one link. Is this possible? I ... Show more

We would like to schedule a reocurring meeting with two separate meeting times. One in the morning and one in the afternoon and use one link for both. We'd like to eliminate the confusion for our guests and only provide one link. Is this possible? I cannot find the answer and online chatbox doesn't provide the answer.


Show less

reply-icon Latest Reply - 

Zoom Events Pre-registered Tickets

Is it possible to view a list of people registered for each ticket? We can see how many people registered for each ticket but not a list of names and within the manage registrant section, you can only view each registration separate. 

reply-icon Latest Reply - 

How long does a zoom session last?

New to Zoom. I have a free account: how long does a zoom session last?

 

merci for your help.

 

Jacques

reply-icon Latest Reply - 

Zoom webinar 500 plan mean 500 attendees for the whole month in total?

Does the Zoom webinar 500 plan mean 500 attendees for the whole month in total, or it means there can be a maximum of 500 active attendees at the same time?

Branding Domain Verification failing

Hi, I'm trying to complete the branding domain configuration, but it keeps failing.Zoom domain configuration I followed the instructions in the zoom admin console, and my IT created the CNAMEand I can see that the CNAME is correct in dnschecker.org D... Show more

Hi, 

I'm trying to complete the branding domain configuration, but it keeps failing.

Zoom domain configuration 

I followed the instructions in the zoom admin console, and my IT created the CNAME

and I can see that the CNAME is correct in dnschecker.org 

DNSchecker.org 

But it is still showing as failed. 

 

Any idea why ?


Show less