Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Breakout rooms can't access via browser

I'm trying and failing to set up breakout rooms for an upcoming webinar via zoom events. It would appear that if a participant joins via the zoom app then they can access the breakout rooms without any issues, but if they access via a web browser the... Show more

I'm trying and failing to set up breakout rooms for an upcoming webinar via zoom events. It would appear that if a participant joins via the zoom app then they can access the breakout rooms without any issues, but if they access via a web browser they can't.

Any ideas would be greatly received 


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ウェビナーの事前登録時の内容を確認メールに記載する方法

ウェビナーの事前登録に質問の項目を追加しているのですが、その質問の項目に入力された内容を確認メールに記載する方法はありますでしょうか。メール変数にはそれっぽいものは無さそうなのですが、できるのであればその方法を教えてほしいです。

Resolved! No separate audio files

We're using zoom events to run a webinar and no matter what I have selected I can't access separate audio tracks.As far as I can tell everything is correctly set up in the web interface and it's also set up to record seperate audio files in the deskt... Show more

We're using zoom events to run a webinar and no matter what I have selected I can't access separate audio tracks.

As far as I can tell everything is correctly set up in the web interface and it's also set up to record seperate audio files in the desktop app but no matter what we do it's still only producing one combined audio track.

Any help would be great


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reply-icon Latest Reply - 

ウェビナーの事前登録の記入内容を確認メールに記載する方法はありますか?

ウェビナーの事前登録に質問の項目を設けているのですが、自分が何を質問したのか忘れても大丈夫なように、確認メールに事前登録時に入力された内容を記載したいのですが、可能でしょうか。メール変数にはそれっぽいものは無いようなのですが・・・

Webinar attendees kicked out of mtg

I hosted a 15-20 min webinar today for about 8-9 people and I noticed that a couple of them left and came back a few times while we were speaking. Afterwards, 3 people emailed to say they kept being kicked out - no error or message, just kicked out a... Show more

I hosted a 15-20 min webinar today for about 8-9 people and I noticed that a couple of them left and came back a few times while we were speaking. Afterwards, 3 people emailed to say they kept being kicked out - no error or message, just kicked out and then they would have to rejoin. I don't know why that would be, but I'm left wondering if there were other attendees who tried to join and first and were kicked out and didn't return. I tend not to think so, but I can't be sure until I check the attendance list I guess. But any idea why they were being kicked out at all? 


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Is it possible to disable the email code for registrants?

In Zoom Sessions, people can register for our virtual event by using either their Zoom login or an email address. In our case, most people will be using the email address option. Currently, the Zoom Sessions registration process sends the registrant ... Show more

In Zoom Sessions, people can register for our virtual event by using either their Zoom login or an email address.

 

In our case, most people will be using the email address option. Currently, the Zoom Sessions registration process sends the registrant an email with a code. However, this is very inconvenient for many of our registrants, some of whom are signing up on behalf of their coworkers or supervisors.

 

Is there a way to disable this security hurdle so registrants can simply enter their email and proceed?


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reply-icon Latest Reply - 

Unable to turn confirmation email on

I keep turning on the confirmation email.But after a period of time (e.g. a few hours) the message comes back. Registration confirmation email is currently turned off. We recommend turning it on or sending your own confirmation email so that attendee... Show more

I keep turning on the confirmation email.

But after a period of time (e.g. a few hours) the message comes back.

 

Registration confirmation email is currently turned off. We recommend turning it on or sending your own confirmation email so that attendees can join the session smoothly. Turn On Confirmation Email.

 

Why is this happening and how do I stop it?

 

col


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Webinar screen sharing default

Every time I host a webinar with a panelist I have to set the screen sharing during the practice session.  Is there any way to set this as a default (host and panelists can share) so that it carries over to every webinar I set up?

Change the font on the Headings

How can I change the font outlines on the headings from outlines to solid on the registration page?

 

 

reply-icon Latest Reply - 

Panellists unable to respond to attendees

Hey! We host webinars which involve multiple speakers who join the session as panellists. For the chat, we set it up so that attendees can chat with hosts and panellists, and panellists can chat with everyone. We've recently found that occasionally s... Show more

Hey! We host webinars which involve multiple speakers who join the session as panellists. For the chat, we set it up so that attendees can chat with hosts and panellists, and panellists can chat with everyone. 

 

We've recently found that occasionally some panellists are unable to directly respond to messages from attendees, with all attendees' names being greyed out. This issue doesn't seem to have any rhyme or reason, with panellists being seemingly randomly affected by it - they can join the webinar one week and be fine, then find they have the issue the next. 

 

Does anyone have any suggestions as to what might be causing this? 


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