Hello, I got the zoom events plan and a problem is happening. When I test start the meeting and when I chat something and when I end the meeting, after that, when I go in to the management screen, And I can’t see the chats I can see how much chats send but I can’t see what is in the chat. Is this normal? Can’t I see the chats after the meeting in zoom events? Please help me out 

We have been running events in the expo for a couple of years now, where exhibitors are using the live stream option to showcase to attendees that their expo booth is alive and ready to join.  In the last few events, attendees who leave that expo booth, but then return at a later time do not see the livestream again - they only see the "space is active" logo.  In contrast an attendee that sits in the booth will continue to see the livestream.  Turning off the live stream and reactivating it will refresh for anyone in the booth, but again the same problem will arise if an attendee leaves and then rejoins the booth it will just show the "space is active" logo.

This was not a problem prior to a month ago, so trying to understand if a setting has changed with a release?

Hi

I am wanting to customise the banner which appears behind the speakers photo, name and role in the Speakers page in Zoom Events. Currently its a pale blue with a mid blue curved stripe, which really doesn't suit my branding. Is it possible to customise the banner? Thanks

After attending a regular meeting and clicking the "Leave Meeting" red button in the main Zoom window, I noticed that the green webcam indicator on my computer remained on.

I discovered that there was still an open pop-up window displaying only my own video in real time. This pop-up could only be switched off through a "Leave Meeting" button (in white), but there was no audio and no other participants visible, since I had already left the meeting from the main window.

1. What could have caused that video pop-up to remain active after leaving the meeting?

2. Was my video still being transmitted to other participants?

Hello! I have a webinar I want to convert to an event. I found this documentation (https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057859#h_01ERMZYTJQY65E4J3PEAV4M5W5) but I have some additional clarifying questions:

1. I currently am registering people for the webinar via API/Zapier. Once I convert this webinar to an event, will my API still be able to register people to the webinar as it is currently, or will that be broken?

2. Going forward, is there a way to just create the event from the start and register people via Zapier? Or do I just have to create the webinar and convert it to an event?

3. The recording of the webinar/event: If I am accessing that via the API/Zapier, will that be under the webinar ID or will it be under a new ID connected to the event?

Thank you!

Hi!

We host monthly educational sessions on our ZOOM account since 2020. Up till December 2021, we hosted them as webinars and didn't have any issues with registrants not being able to log in on the day of the event.

However, since January 2022, for the two sessions we have hosted thus far, we have received a lot of emails and complaints about registrants not being able to log into the session with the information ZOOM sent them after registering. Some of them were being asked to register again, and when they did, they were told they cannot join. Others were told the session had not yet started (even though it hard), and others couldn't click on the "Join Here" link in the ZOOM email.

We are not sure how to fix this because it sounds more like a ZOOM platform issue. How can we make sure that for our March session, registrants no longer encounter this issue because it affects our attendance and makes us lose valuable time finding other ways to get registrants into the live session?

Thank you for your help! 

We recently hosted a webinar and in the registration form it included Country/Region and Job Titles etc. But when I went to export the registrants and/or attendees from Reports the CSV file only shows First name, last name and email, and is blank for all the other information we should have collected. We have Zoom pro. Does anyone have a solution to getting ALL the data from the registrants AFTER a Zoom Webinar has finished.

Hi Everyone,

Here is some discussion on how to maintain eye contact in Zoom using a teleprompter (to see your audience).

Watch: https://www.youtube.com/watch?v=Fj8iSq14Qq4&t=1316s

About Office Hours: https://community.zoom.com/t5/Community-Help-Center/Office-Hours/m-p/11565

Let me know if you have any questions.

Rupert

https://community.zoom.com/t5/user/viewprofilepage/user-id/3591

https://www.linkedin.com/in/rupertmcrae/