We have an Events 500 subscription that we pay for monthly. (In addition to Workplace Pro) 
Our event started two days ago and has two more days to go. At the moment, we have NOT had 500 unique visitors to our sessions, but we are at 502 in the lobby (a whole different issue that I have a problem with). So, two people have gotten "The Event is at Capacity" emails and were not let in.
I want to add capacity, maybe 100 seats but despite several calls to sales and support no one can tell me that purchasing pay per attendee will ADD to my existing already started event or not. 
Has anyone else run into the issue and how did you solve it? 

We hosted a webinar today. User A was the main host, and User B was assigned within the webinar set up interface as the alternate host. User B received the email from zoom with the note about being an alternate host. 

When User B tries to click on the Start Webinar button, it says you must sign in as the host to start the webinar. That clearly defeats the purpose of an alternate host being able to start things. And would require you to log in with User A's credentials, which is what we ended up doing. 

User B also tried to just simply join the webinar using the reminder email. That didn't work either. 

Any experience here on how to solve these challenges? Thanks. 

Hi, Is it possible to change the speed of comments in a zoom chat with 800 people? We hold a monthly webinar and it is primarily to provide information and to answer questions. Our events usually have 500-800 viewers and the chat moves very quickly. Is there a way to slow the movement of the chat so we can easily see questions?

Hi,

in my Event configuration I have selected the option to record the event directly when the event is started. It should be stored on my local PC.

But, when the event is really startet, the recording doesn't start as expected. Starting it manually was working. But I expected it to be started automatically.

Is there any setting I have missed?

Best Regards

Björn

Hi Folks,

This past week, I have been having trouble with getting the "representatives" in the exhibitors to receive access to their virtual booths. It appears that the "Exhibitor" invitation, through communication/emails, only sends to the exhibitor contact. I then tried sending in special roles, and only half of the representatives received emails. If they received the email invite from  it asked them to log-in. Everyone's email was inserted correctly (we checked that together).
 
I could only find this support article, yet it did not help me answer my questions below.

My two questions are as follows:
1) Do representatives in the exhibitors need to download the Zoom desktop client?
2) Does anyone know a workaround in getting representatives, not exhibitor contact, an email with their "join" link?

Many thanks,

Syd