Hi, since the last summer, more or less, in my new live streamings, every music sound is completely banned during the streaming. It means that the program sound gets correctly to Zoom, but in the live streaming the voice only arrives.

I think it's a new policy by Zoom, but i would get some more infos...

Thank you everybody!

Can someone provide me some assistance with who to contact to get my zmail changed? I typed the information in incorrectly and now I can't edit it or correct it. I called Zoom to reach technical support but I wasn't able to connect with them to get it removed. Please help!! Thank you.

Every time I set up a meeting or a recurring meeting, a choice of calendars occurs.  Right now, I do not want to use any online calendar.  However, if I cancel this process, my meetings are not set up.  How do I set up meetings without being required to register or use a calendar online?   

As a side note, the system warns me that Zoom will be able to download sensitive data from the calendar source when we choose it.  It also says I can manage what info in my account.  I just don't want to go to all that extra time and energy, especially when I do not and do not want to use an online calendar.  Can someone assist me with these concerns, please?

Hi, does anyone know a workaround for this? I have five zoom meetings scheduled (with attendees booked) for the next couple of months. A new corporate client can only use Teams. They are not willing to install the Zoom app in Teams. Is there any way I can run my five existing meetings, and have guests in there who have accessed via Teams?

Hello ! 

I am a zoom licensed
User with the following credentials Orientar Tu Vida. 

We are from Ecuador and I would like to know how you can help me. We contracted the package where it gives us capacity for 500 people, but the day we had the zoom, several people were left out because they said that the maximum capacity, which was 100, had been met.

We made the payment of $79 and we want to know why this happened to us , and if it would already be solved.

I hope you can help us.

Bonjour, 

Lors de plusieurs webinaires, nous avons activé le module Q. et R. (questions et réponses). Les spectateurs peuvent saisir des questions. En revanche, les hôtes ne reçoivent pas les questions. 

Sur l'écran Q. et R. des hôtes, tout en haut à gauche, "connexion" et "déconnecté" s'affichent l'un après l'autre, voir copies d'écran ci-jointes.

Nous avons testé le Q. et R. sur une réunion classique (hors webinaire), le module est fonctionnel.

Comment pouvons-nous résoudre cette anomalie svp ?