Hey, how are you? I am going to host an on zoom event, an online workshop. And I have someone that is interested in attending. This person is in canada, and when I go to my onzoom event page, it says that people who join are limited to the united states. But this is when I choose the type of event to be paid. One, why am I limited to just selling tickets in the united states, when you guys have lists of countries that can come to an onzoom event according to my research. Does it have to do with, my payment portal that I am using, which is stripe? Also, can I just create a new free ticket type under my paid event, and just manually bill the person and send them a free invite. Will this allow them to enter. Please help I am paying for this service, and not able to serve my customers. 

I have been using Zoom for a long time to do group presentations. My powerpoint was working just fine. Without changing anything in the way I do things, Zoom will not show when I advnace slides. It only displays the first slide. I've tried sharing with and without "Optimize For Viseo Clips". Still the same issue. Anyone have any ideas. It's destroying my presentations.

i used my phone to attend my own zoom meeting last week. Now, every time I use zoom, I get a popup on my screen with phone numbers for me to call in. This is happening when I'm trying to record a training video and it's very frustrating. I've checked my settings and it says my microphone is working.

Please advise.

Hi,

I have two different 2K mp4 videos made with my iPad. One doesn't work and I can't figure out why. Both files are about the same size at 25GB and a run time of 20min.  The one that doesn't work, I've shortened to a 5 min, 500MB video and it still doesn't work. I then shortened it to a 1 sec video and it *worked*.  A two min version doesn't work. 

What's happening here? I'd like the video loops to run 10-20 minutes.  I'd settle for 2-5 minutes. But this one video only works as a 1s video.  Has anyone seen this before?

HI there,

can someone tell me, if the registration page with all the fields will be translated automatically into the language of the located browser? We set up the registration in German. However the page should appear in English for all people, who are located in Great Britain or in the US.

Thank you very much in advance!

Stefanie

I have a question, when I try to enter the meeting, there is always an "invalid meeting id" warning even though the ID entered is confirmed to be correct. it can be solved by re-install it many times, but it has to be done every time there is a meeting, and it's a lot of hassle. does anyone know to solve this problem