Dear Concerned

I purchased a Zoom product for August 2023. I had a big meeting and added 500. I paid for August,

In September, YOu charged me for the large meeting which I did not pay, because I did not purchase it. Now you have downgraded my account because of an error in your billing system.

Please note. I paid my billing for August. I did not request a big meeting in September. Please check your records. I feel very inconvenienced. Please resolve this issue urgently.

Thank you.

I am trying to rearrange the order of the tickets displayed in the registration process. Previously, I was able to do this by adjusting the time when they were made available. This does not seem to work anymore. Does anyone know a way to change the order (which ticket comes first, second, etc.)? Tickets were added after the initial launch at different price ranges, and now they are no longer in order of cost.

Thank you

Hi, we are getting an error 400 when running the Zoom events webhook in Marketo. It seems in the response that for some reason the email address we're getting does not contain @ but contains %40 instead. Maybe that's the reason. 

The error we're getting is 

Hosting a concert where individuals play the guitar and or sing . Some have problems with audio settings where the audience can hear them but not their guitar. Seems like some have problems and others not even though they are using the same settings. Wondering if anyone has a recommendation for audio settings to resolve this issue. 

I'm new to Acuity scheduling and I see there is a way to integrate it with Zoom (I understand that part and have set it up, no problem).

What is tripping me up is that multiple people will be registering for a group class, AND acuity says it's going to generate a unique link for each person upon class registration --> let's call these little 'duckling links' 

Two part question:

1.  How do I START this meeting on zoom account? Should I create the meeting in my zoom profile and will acuity understand this is the 'big momma link'?

2. If I SHOULD in fact create a meeting in zoom for my event, how does my zoom account know that she is the 'big momma' link and all fo these random generated 'duckling links' know to connect to her?

WILL THIS WORK? Thanks for your help!