Zoom Events and Webinars
cancel
Showing results for 
Search instead for 
Did you mean: 

What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Google Ads Conversions From Registrations

Running ads for a company to promote a webinar each month. The problem I am facing is that when a potential client clicks the registration page link, all the Google click id info is lost. Is there an integration or process I can use to preserve the d... Show more

Running ads for a company to promote a webinar each month. The problem I am facing is that when a potential client clicks the registration page link, all the Google click id info is lost. Is there an integration or process I can use to preserve the date (URL parameters) from the Source Page and carry that over to the Registration Page?

 

I already know a process using Zapier to link the Zoom participant creation to create a conversion in Google Ads. The problem is that without the click ID, Google can only see that a conversion was tracked, but it has no idea what caused the conversion.

 

Client Path diagramed below:

 

Ad Clicked --> Our LP -(All click data lost here)-> Zoom Meeting Registration LP --> Creates Google Conversion.

 

 

Essentially the problem now is that Google brings in leads, but doesn't understand, due to lack of detailed feedback, which clicks the leads are coming from.

 

Any help in resolving this would be greatly appreciated.


Show less

Webinar Registration list

Hello,

is there a way to change the mandatory categories for the registration? 

I really need people to enter their countries and as it is not required *, they do not fill the cell.

Can this be modified? 

Thank you very much

Kind regards

AG

reply-icon Latest Reply - 

Facebook link sharing shows default image and description instead of custom

When posting on FB a link with registration to zoom webinar data fetched by FB is default ZOOM logo and default description instead of picture and description configured for a particular webinar. Last week it worked fine, now is broken. The example U... Show more

When posting on FB a link with registration to zoom webinar data fetched by FB is default ZOOM logo and default description instead of picture and description configured for a particular webinar. Last week it worked fine, now is broken.

 

The example URL https://us06web.zoom.us/webinar/register/2016578103624/WN_VIzHJnjwT_aj_5B2ia3RDw

 

I have both custom picture and custom description for this webinar set in Branding section.

 

Link to FB sharing debugger: https://developers.facebook.com/tools/debug/?q=https%3A%2F%2Fus06web.zoom.us%2Fwebinar%2Fregister%2FWN_VIzHJnjwT_aj_5B2ia3RDw

 

zoom_user_5_0-1666711651794.png

 


Show less

Resolved! Is it possible to share TWO WEBINAR screens at once?

I have a PRO WEBINAR ACCOUNT....I would like to 

 

1. Share two screens at once.

 

2, Enable my audience to watch either of the two, at the same time.

 

Is this possible?

reply-icon Latest Reply - 

Questions About Zoom Webinars Management

Hello Zoom Community,I am currently using a free trial of Zoom Webinars but I can't manage to figurate the answer to some questions (also checking in Zoom Support and Community).Here they are: How do I use variables in automatic emails? i.e. ${userNa... Show more

Hello Zoom Community,
I am currently using a free trial of Zoom Webinars but I can't manage to figurate the answer to some questions (also checking in Zoom Support and Community).

Here they are:

 

  1. How do I use variables in automatic emails? i.e. ${userName?html}.
    I see those exist (https://support.zoom.us/hc/en-us/articles/203686335-Customizing-webinar-email-templates-and-settings) but I can't find instruction on how to use those and simply inserting them in the email template does not seem to work.

  2. Is it possible to automatically insert webinar recording in follow-up email?
    We want to send the recording of the webinar with the follow up email related to that specific webinar but we need this to be an automated process.

  3. Is it possible to maintain branding saved in a template?
    I saved a couple of webinar templates but every time I use one I have to set many settings from scratch, included everything related to branding. That is very time consuming.

  4. Can I brand the survey?
    We like and need the Survey feature that allows to ask a feedback immediately after the webinar but I cannot manage to brand it like i.e. the automatic emails.
    Am I doing something wrong?

  5. Is it possible to bulk create webinars importing those from a .csv or similar?

 

Please let me know about these,
it is very important to come back with answers asap to other stakeholders in this project.

Thanks and have a nice day

Show less

Licensing for webinars and meetings when they can't run concurrently

I understand an account can NOT run a meeting and a webinar concurrently. Assuming there is a technical reason for that, I can accept that. However, why can't I assign the meeting (Pro) license to a different account? Why do we have to pay for a Meet... Show more

I understand an account can NOT run a meeting and a webinar concurrently. Assuming there is a technical reason for that, I can accept that.

However, why can't I assign the meeting (Pro) license to a different account? Why do we have to pay for a Meeting license for the account, when we can't use the meeting license that we paid for while we're using the Webinar license that we paid for? The end result is I end up with a 2-meeting license that we pay for but can't use.


Show less

Record Webinar

I would like to record our upcoming 6 hour webinar for future reference. Will it record the whole thing, or am I time-limited? I plan to record to the cloud. 

reply-icon Latest Reply - 

Spotlight Feature is Spotlighting the Wrong Person

Okay, I'm not sure if this is a user error but we are stumped. In our Practice Session for an upcoming webinar we had just the Host and one Co-Host in the Practice Session. Each on their own separate Zoom accounts and on separate devices of course. W... Show more

Okay, I'm not sure if this is a user error but we are stumped.

 

In our Practice Session for an upcoming webinar we had just the Host and one Co-Host in the Practice Session. Each on their own separate Zoom accounts and on separate devices of course.

 

We want the Host to Spotlight themselves so that all the attendees should only ever see the Host only. So we were practicing to see how the Spotlight feature works.

 

We found that when the Host chose to Spotlight themselves, Zoom would correctly spotlight them (the Host) on their own computer, but on the Co-Host's computer it was spotlighting the Co-Host, not the Host. The Co-Host would get a message that said  "The Host has spotlighted your video for everyone. Would you like to unmute your microphone to speak?" But this wasn't true. The Host was most assuredly NOT spotlighting the Co-Host. The Host was spotlighting themselves only. 

 

We experimented to see what would happen if the Host would choose to spotlight either themselves or the Co-Host, but whichever option they chose it would only spotlight the Co-Host and would always give the Co-Host that same message.

 

Here are screenshots to illustrate. First, this is a screenshot from the Host's computer. Note: the Host name is "Ainslie MacLeod's Soul World" and has their video on. They clicked on the 3 dots on the upper right of the Host's video box and clicked "Spotlight for Everyone"

Heidi_Love_0-1666209049956.png

 

Next, here is a screenshot from the Co-Host's computer (note: the Co-Host name is "Heidi (Moderator)" and has video off). This shows what the Co-Host saw right when the Host chose to spotlight their own (the Host's) video:

 

Heidi_Love_1-1666209481122.png

 

The Co-Host clicked "Later" as they didn't want to unmute themselves and from their computer it shows that they are now spotlighted, see screenshot from Co-Host's computer:

Heidi_Love_2-1666209766139.png

 

But from the Host's computer it shows that they (the Host) are spotlighted, as it should be since they spotlighted themselves, see screenshot:

 

Heidi_Love_3-1666209923612.png

 

Why is it spotlighting the Co-Host (on the Co-Host's computer) when the Host chooses to only spotlight themselves? Is there something we're misunderstanding about how the Spotlight feature works? 

 

Thanks in advance for any insight!

 

 

 

 

 

 

 


Show less

reply-icon Latest Reply - 

Resolved! Thumbnail size is extra small.

Hi,  Thanks for taking my question.  Can you tell me why the thumbnail is so small?  Does it have anything to do with the file size of the recording?  For example... GMT...... _ Recording_3840x2256

 

 

Italiangen2022_0-1666279581755.png

 

Thanks for your help

 

Peter

 

 

reply-icon Latest Reply - 

Garbled audio at the far side

Customer is experiencing garbled audio on some connections. The audio is coming from a USB audio source. ON an initial test with one person viewing on the far side the audio was perfect. during the next event there were several clients on the far sid... Show more

Customer is experiencing garbled audio on some connections. The audio is coming from a USB audio source. ON an initial test with one person viewing on the far side the audio was perfect. during the next event there were several clients on the far side and the audio was garbled, unintelligible and not synced. I listened to the far side audio and found that it is clearly digitizing and the same sound is repeating rapidfire on top of the original sound. 

 

I am looking for a probable cause before spending a ton of my customer's money troubleshooting this issue. So I am wondering if there is a network issue involved. The near-side computer is directly connected at 1Gb to the main switch in the building.  I know the audio is clean going to the computer as the initial Zoom test on completion of the install went perfectly with the words clear and in sync. Less that 24 hours later using the exact same computer in exactly the same location and the sound was garbled. There were also more than one connections on the far side. 

 

Any information will be helpful. We have done a significant number of Zoom and streaming systems and have never experienced this sort of thing before. 

 

Jim


Show less