Can no longer hear audio on videos
Can anyone help with the below issue please? We have a weekly webinar where we play a demo video (which has been downloaded to whoever's laptop) to a wider audience. All of a sudden, a few weeks ago - participants could no longer hear the audio when the video was being played. Everything worked fine before so it's really confusing - we were able to quickly find a solution and screen share to play the video from our Google Drive instead of the downloaded version. This is becoming an inconvenience so we'd love to fix the issue. I haven't been able to find anything this specific on the help articles. The video is being played from a few colleagues' devices and we all have MacOS Ventura laptops. Thank you!
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