Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Activity Host Report & Usage Reports

To the best of my knowledge the Activity Host Reports and Usage Reports do not contain locations for participants to meeting hosts. Is there any action being taken to report participant location summaries nationally/globally? 

Webinars Reports - Data integrity

How can the 'Max concurrent views' for my webinar have a higher count then 'Unique Viewers' (by almost twice the amount - )? I've found the definitions below, I wonder if my report is giving erroneous data as I can't see how Max concurrent viewers > ... Show more

How can the 'Max concurrent views' for my webinar have a higher count then 'Unique Viewers' (by almost twice the amount - )?

 

I've found the definitions below, I wonder if my report is giving erroneous data as I can't see how Max concurrent viewers > Unique Viewers. What am I not understanding properly? Are there any factors that can prevent zoom from properly counting unique viewers (such as VPN/ad block, viewing through specific browsers... etc.)?

 

 

Max Concurrent Views: This value shows the maximum number of online viewers at the same time during the webinar, excluding panelists.
Unique Viewers: This value shows how many people viewed the webinar on their computer. It does not include panelists or attendees who only listened by phone. Viewers who joined the meeting multiple times or from multiple devices are counted.


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Why is my on zoom event limiting access to us users

Hey, how are you? I am going to host an on zoom event, an online workshop. And I have someone that is interested in attending. This person is in canada, and when I go to my onzoom event page, it says that people who join are limited to the united sta... Show more

Hey, how are you? I am going to host an on zoom event, an online workshop. And I have someone that is interested in attending. This person is in canada, and when I go to my onzoom event page, it says that people who join are limited to the united states. But this is when I choose the type of event to be paid. One, why am I limited to just selling tickets in the united states, when you guys have lists of countries that can come to an onzoom event according to my research. Does it have to do with, my payment portal that I am using, which is stripe? Also, can I just create a new free ticket type under my paid event, and just manually bill the person and send them a free invite. Will this allow them to enter. Please help I am paying for this service, and not able to serve my customers. 


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Resolved! Zoom Screen Sharing

The host is sharing a video, but the video was lagging so we couldn't even hear it or watch it. Me and my friends' WIFI are all fine. The host's WIFI is fine too, his video is as smooth as ever. He tried turning off his video and all our videos, but ... Show more

The host is sharing a video, but the video was lagging so we couldn't even hear it or watch it. Me and my friends' WIFI are all fine. The host's WIFI is fine too, his video is as smooth as ever. He tried turning off his video and all our videos, but it's still really lagging. Is there any solution to solve this problem?   


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Screen share problem -

I recently signed up to host webinars and now I can't share my screen during webinars and zoom calls...can anyone help?

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Powerpoint Suddenly Stopped Displaying Next Slide

I have been using Zoom for a long time to do group presentations. My powerpoint was working just fine. Without changing anything in the way I do things, Zoom will not show when I advnace slides. It only displays the first slide. I've tried sharing wi... Show more

I have been using Zoom for a long time to do group presentations. My powerpoint was working just fine. Without changing anything in the way I do things, Zoom will not show when I advnace slides. It only displays the first slide. I've tried sharing with and without "Optimize For Viseo Clips". Still the same issue. Anyone have any ideas. It's destroying my presentations.


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Users problems connecting to my zoom seminars

How can I enable acces without cookies in my zoom webinars?

Audio Settings for Windows

i used my phone to attend my own zoom meeting last week. Now, every time I use zoom, I get a popup on my screen with phone numbers for me to call in. This is happening when I'm trying to record a training video and it's very frustrating. I've checked... Show more

i used my phone to attend my own zoom meeting last week. Now, every time I use zoom, I get a popup on my screen with phone numbers for me to call in. This is happening when I'm trying to record a training video and it's very frustrating. I've checked my settings and it says my microphone is working.

Please advise.


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Registration Reports not returning Source data

We have a series of educational webinars that occur about once monthly during the first week of the month. This has been going on for the last two school years, and our program is about to come to an end. I would like to pull reports on registration ... Show more

We have a series of educational webinars that occur about once monthly during the first week of the month. This has been going on for the last two school years, and our program is about to come to an end. I would like to pull reports on registration sources, so we can evaluate the efficacy of our marketing and partnership programs. (Having to pull the info monthly is a pain instead of a summary for all time, but I digress.) April and May data came back fine with Source data reporting correctly for the ~7 usual sources we track. Then I went to February and January, and nothing--no source data (yes, we had source tracking links). I sampled a few months from 2022, and no source data. Anyone else seeing this? Any suggestions? Do we lose this data? (I thought Zoom said we as admins had access to the meta data for the past 12 months at least.)


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