Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Get token issue

Hello, I am trying to get token for OAuth method. Here are my param in postman: POST https://zoom.us/oauth/tokenclient_id secret_id grant_type account:read:admin But getting an error status 400 bad request{ "reason": "unsupported grant type", "error"... Show more

Hello,

 

   I am trying to get token for OAuth method. Here are my param in postman:

 

POST  https://zoom.us/oauth/token

client_id   <my id>

secret_id <my secret>

grant_type  account:read:admin

 

But getting an error status 400 bad request

{
    "reason""unsupported grant type",
    "error""unsupported_grant_type"
}
 
my question is what is the correct format for grant_type?
 
See all the scope i selected from the Zoom Admin.
 
Thanks,
-John

 


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Recordings not being converted, recordings stopping during meeting, told not enough storage space

I've had this happen multiple times in the past week where my recording stops in the middle of a meeting, or after a meeting has finished, it will not convert and I get a message saying there is not enough storage space. I store locally and I am cert... Show more

I've had this happen multiple times in the past week where my recording stops in the middle of a meeting, or after a meeting has finished, it will not convert and I get a message saying there is not enough storage space. I store locally and I am certain I have enough space. In fact, I recently moved several recording files to backup drive. I have tried manually double clicking on the unconverted files and continue to get the same message stating there is not enough disk space.


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Saving the Q&A in Zoom Events

Hi,We're holding a conference using Zoom Events and are unable to save the Q&As. How can we do this in Zoom Events? The last Zoom conference we held in 2021 was using the webinars, and when sessions were recorded, so were the Q&As. Not so with Events... Show more

Hi,

We're holding a conference using Zoom Events and are unable to save the Q&As. How can we do this in Zoom Events?

 

The last Zoom conference we held in 2021 was using the webinars, and when sessions were recorded, so were the Q&As. Not so with Events.

 

Please help! Thanks!


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Particpants could not join a meeting from the lobby in a zoom event

Hi there, 

 

I ran a zoom event this morning and my participants made it to the lobby but they could not enter the event. The 3 speakers managed to get in but none of the participants could join. 

 

Did I do something wrong in the setup

 

thanks

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Device type

This is such a great idea. But it is very difficult to navigate. Using your phone, you can't act as host, so you have to register for your own event and then it doesn't show you how many tickets you've sold or who is attending your event. It has a ci... Show more

This is such a great idea.  But it is very difficult to navigate.  Using your phone, you can't act as host, so you have to register for your own event and then it doesn't show you how many tickets you've sold or who is attending your event.  It has a circular verification where you have to continually log in and then it asks you to log in again.  

 

I'm using a secondary email to host the event that is specific to the event and then zoom sends me into a circular verification process and I end up resetting my passcode over and over again.


I wish I had just sent out a zoom link under my regular account.  

 

 


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Unable to access webinar registration / panelist page

I recently purchased the webinar facility on my zoom account and created a webinar but am unable to access the page with the registration link and panelist invite portion. I am really struggling to connect with zoom support and have no idea how to ra... Show more

I recently purchased the webinar facility on my zoom account and created a webinar but am unable to access the page with the registration link and panelist invite portion.  I am really struggling to connect with zoom support and have no idea how to raise a ticket.  Anyone have any clues?   My webinar is on Monday and need the registration link before then!

 

Thanks in advance.


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Clients in Mexico cant join my meeting

Hi there!

My clients in Mexico get an error message that they are not permitted to join my meeting.  Any ideas on how to change that?  Thanks!

 

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Facebook Live- Integrate to existing Event

I've got a facebook live event planned and have bulit the live event in Facebook. I have realized I'm going to need to use the Zoom integration to get around some weird technical issues. Does anyone know how I integrate Zoom into an existing planned ... Show more

I've got a facebook live event planned and have bulit the live event in Facebook. I have realized I'm going to need to use the Zoom integration to get around some weird technical issues. Does anyone know how I integrate Zoom into an existing planned Live?

 

Help!

 

Thanks - 

Steph


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Translated subtitles

Hi there, maybe somebody can help me. We have a webinar in English coming up and we added the translated subtitles to our account. Somehow it is not showing up in our account to activate it. I can't call customer service because it is not included in... Show more

Hi there,

 

maybe somebody can help me. We have a webinar in English coming up and we added the translated subtitles to our account. Somehow it is not showing up in our account to activate it. I can't call customer service because it is not included in our plan. Has somebody had that problem before?

 

Thanks in advance

Julia


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