Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Basic Account, Language Interpretation option is missing in the profile

Hi, I am a regular user and need Language Interpretation during the meeting I join.  I am not able to choose different language to listen and option to enable the Language Interpretation is missing the profile too.  Can you help please.

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Resolved! Hiding the Host during a webinar

Hi!I am hosting a webinar with a group of panelists and would like to be hidden for most of the webinar. I can't find a way to hide myself. "Hide non-video participant" only affects my personal view and other panelists/attendees can still see my name... Show more

Hi!

I am hosting a webinar with a group of panelists and would like to be hidden for most of the webinar. I can't find a way to hide myself. "Hide non-video participant" only affects my personal view and other panelists/attendees can still see my name in a black box. "Stop my video" also does not work as others still see my name in a black box. 

Any ideas on how to stay hidden during a webinar? Thank you for your help!

Kathleen


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Gallery View in Webinar

I want to host a Webinar with 2-3 Participants, and I want all participants to be seen and recorded the whole time, not just the person that is speaking at any given time. Is this possible? I can't find a setting to make that happen. 

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Webinar View Question

I am hosting a webinar and several people on my team will be on the webinar for introductions only, then will turn off their video. I assume that means that they will *not* show up in Gallery view for the participants? I also don't quite understand w... Show more

I am hosting a webinar and several people on my team will be on the webinar for introductions only, then will turn off their video.  I assume that means that they will *not* show up in Gallery view for the participants?  I also don't quite understand what Hosts view means?

Many thanks


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Zoom clour storage and Dropbox

A seminar attendee has moved a cloud recording (stored in my zoom account) to her dropbox. When I try to delete the recording from my Zoom cloud storage, I get a message that the recording will be deleted from her drop box. Can the dropbox version be... Show more

A seminar attendee has moved a cloud recording (stored in my zoom account) to her dropbox. When I try to delete the recording from my Zoom cloud storage, I get a message that the recording will be deleted from her drop box. Can the dropbox version be preserved? I have Zoom 5.14.6 on an iMac with Ventura 13.3.1(a)


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Activity Host Report & Usage Reports

To the best of my knowledge the Activity Host Reports and Usage Reports do not contain locations for participants to meeting hosts. Is there any action being taken to report participant location summaries nationally/globally? 

Webinars Reports - Data integrity

How can the 'Max concurrent views' for my webinar have a higher count then 'Unique Viewers' (by almost twice the amount - )? I've found the definitions below, I wonder if my report is giving erroneous data as I can't see how Max concurrent viewers > ... Show more

How can the 'Max concurrent views' for my webinar have a higher count then 'Unique Viewers' (by almost twice the amount - )?

 

I've found the definitions below, I wonder if my report is giving erroneous data as I can't see how Max concurrent viewers > Unique Viewers. What am I not understanding properly? Are there any factors that can prevent zoom from properly counting unique viewers (such as VPN/ad block, viewing through specific browsers... etc.)?

 

 

Max Concurrent Views: This value shows the maximum number of online viewers at the same time during the webinar, excluding panelists.
Unique Viewers: This value shows how many people viewed the webinar on their computer. It does not include panelists or attendees who only listened by phone. Viewers who joined the meeting multiple times or from multiple devices are counted.


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Why is my on zoom event limiting access to us users

Hey, how are you? I am going to host an on zoom event, an online workshop. And I have someone that is interested in attending. This person is in canada, and when I go to my onzoom event page, it says that people who join are limited to the united sta... Show more

Hey, how are you? I am going to host an on zoom event, an online workshop. And I have someone that is interested in attending. This person is in canada, and when I go to my onzoom event page, it says that people who join are limited to the united states. But this is when I choose the type of event to be paid. One, why am I limited to just selling tickets in the united states, when you guys have lists of countries that can come to an onzoom event according to my research. Does it have to do with, my payment portal that I am using, which is stripe? Also, can I just create a new free ticket type under my paid event, and just manually bill the person and send them a free invite. Will this allow them to enter. Please help I am paying for this service, and not able to serve my customers. 


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Resolved! Zoom Screen Sharing

The host is sharing a video, but the video was lagging so we couldn't even hear it or watch it. Me and my friends' WIFI are all fine. The host's WIFI is fine too, his video is as smooth as ever. He tried turning off his video and all our videos, but ... Show more

The host is sharing a video, but the video was lagging so we couldn't even hear it or watch it. Me and my friends' WIFI are all fine. The host's WIFI is fine too, his video is as smooth as ever. He tried turning off his video and all our videos, but it's still really lagging. Is there any solution to solve this problem?   


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Screen share problem -

I recently signed up to host webinars and now I can't share my screen during webinars and zoom calls...can anyone help?

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