During a webinar of which I am the host, we have several different language interpretations running at the same time. However, often the French translation shows as being assigned to the English channel, even though it is set up correctly in the dashboard.

Does anyone else have this error or know how to resolve it?

 I have been testing the new ASL interpretation channel. I generally have two ASL interpreters that rotate every 15/20 minutes or so.

I have not used the channel yet in a webinar because I can't figure out how ASL interpreters activate/deactivate their videos when they rotate in their function. Any ideas on how to do this? Are they able to do this on their own or does the host need to intervene? Thanks in advance for your help. 

Experiencing a data issue while extracting Webinars Analytics data using Zoom Attendee and Polling API.
In API response, we have found few cases where registrants are available in poll data but not in Attendee data.
Logically polling registrant list should be subset of attendee list. 

Same is happening when we manually extract Analytics report from Zoom platform. 
Please suggest how can I solve this. 

Hi all!
Who can help me regarding the meetings recorded on Zoom?

How to make the meetings be recorded in higher quality, even if they are saved in mp4 when I watch them, these videos are not high quality anyway, especially the shaded screen looks bad.

Another question is that when I share the screen, namely a portion of the screen, a video with me is automatically placed in the upper right part of the recorded meetings (see screen 2 of a recorded video). Even if I put it in different places of the screen during the meeting (see screen 1 during the recording) anyway in the recorded video it shows me in the upper right.

How to solve these problems?

Thank you very much!

Andrian

I set up a survey to show post-webinar and we have tested it. It does not appear in the attendees browser after the webinar ends. How do I get it to show in the browser straight away?

It does come to them via email but not until 1 hour after the webinar - this is too long a gap - is there any way to make the survey email send out sooner after the webinar?

When I set up the survey there is no option to select browser/email as is suggested in one of the help pages.

Update: When they did receive the survey email they then had to additionally get some kind of verification code. Very surprised and disappointed by this poor survey process provide by Zoom. Now we are using a different free survey website to send it out immediately after the webinar.