I held a webinar in which almost 70 people attended. The webinar contained 5 polls. After exporting a report, it's showing about 10 attendees don't have any record of attendance, but Zoom did record them as completing all 5 polls. Why would attendance NOT be recorded if they completed polls? I need to reconcile this in order to release certificates.

I am looking for a solution to get Eventbrite to work with Zoom. My company's Zoom account has 235,000 users. I have installed the Eventbrite 2.0 connector from the Zoom marketplace. The account I am linking is a Zoom admin. In Eventbrite, when I attempt to "Add Zoom" from the Attendee Event Page, I type in an account name, and Zoom is connected. The select Zoom user never returns and shows a continuously moving line. I have linked this Eventbrite with a small Zoom account, which works perfectly.

I opened a developer window in my browser under network, and there were attempts to load every user in my Zoom account. Eventbrite never returns to allow me to select an account. How can I make this work with my company's Zoom account without loading every user? If Eventbrite looked at Zoom groups (or an option to do so), this would limit the users polled from my large user inventory.

The only option I can come up with is to create a Zoom sub-user for Eventbrite. If I make a sub-user for Eventbrite, would only the sub-account in the sub be polled? I have asked Eventbrite for help and am still awaiting a response.

I appreciate your help in getting this working for my users.

Has anyone had issues with Zoom creating a Stripe account that they were unaware of and unable to access funds in the stripe account that clients have paid for through separate invoicing that had nothing to do with ZOOM events.  Clients paid me, but funds were put in this account and I can't access.  Zoom has control and no one will respond to my emails except for automated ones that say they are turning this over to their billing department.  This is not a billing issue.  These are my funds I can't access to transfer to my bank!  Please help if anyone has suggestions.  I'm at a loss other than hiring a lawyer to look into this for me.

I have an event created to provide a service to a client. This training class will be given by a person from my team and it is not necessary for me to be present. I am trying to allow my team to start the meeting without having to give them access to my Zoom account or for me to be present. It's possible? I don't know how I could give him permission. Thanks for your help.

I had a zoom event on Tuesday and over half of my guests could not join the webinar even though they had registered for it. I had lots of messages telling me that people were disappointed that they couldn't join. Some complained that the password wouldn't work or that they just couldn't log in, even though they had registered. One of the translator functions also wouldn't work until half way through

Hi there,

I currently have a trial of Zoom Events and as part of this trial, I see that you can schedule webinars in two ways

1. Through the Zoom Events Hub as part of an event

2. As a standalone webinar in the Zoom Admin area.

What I'm not clear on though is do I still get the facility to schedule standalone webinars if I choose a Pay Per Attendee plan or does that only work if I'm on a monthly or yearly subscription?

Thanks!

Jonathan

We are having an issue with the Zoom events platform.

During our tech run this evening, our speakers, alternative hosts, and an attendee when leaving a session in the platform got booted out of the platform rather than returned to the lobby. How can we mitigate this? I ensured that every one selecting "Leave Meeting" or "Leave Webinar".

Buongiorno, erogo corsi di formazione tramite zoom, invio il link di partecipazione ai clienti, il problema è che il corso viene acquistato da un cliente ma il link lo passa ai colleghi e io non ho modo di verificare se c'è qualcuno che partecipa gratis al mio corso. Come posso risolvere? Grazie mille