Hello, I am a Zumba Fitness instructor. I upgraded my Zumba account to add the Zoom Studio add-on. This is a discounted, but still paid, version of the upgrade to Zoom Pro. I want to apply for the OnZoom feature. However, it says it is only available to paid Zoom account. I tried to call customer support, however it said my account type is basic. I am unable to modify the admin settings for a "Group" as directed to try to grant access to the OnZoom feature to apply. I am the only user in my account, I have submitted my phone number, and credit card for identity verification. I would really like to be able to apply for OnZoom for my sole proprietorship in order to deliver virtual Zumba classes online. 

Has anyone found out how to apply for OnZoom with the Zumba Zoom Studio account type? 

Here's a description of the Zoom Studio feature as partnered with Zumba Fitness instructors part of the Zumba Instructor Network (ZIN),

"The Zoom Studio Add-On integrates the easy-to-use Zoom platform directly through ZIN Studio™ to host livestreams classes. We’ve negotiated a special price just for ZIN™ and SYNC Members for this optional upgrade at $7.50 per month, allowing you to save while also taking advantage of premium Zoom features, like the ability to host up to 300 people, visually interact with students, ability to record your class, breakout rooms, and more!"

Thanks in advance! 

Since Zoom lost their mind and changed everything about the polls, it has been an AWFUL experience for us.  Moving the option to launch polls out of toolbar is annoying as heck, but manageable.  

We still have no idea how to keep our polls separated by topic.  We do multiple different webinars each month for our different clients - we have a separate account for each client - so if I want to launch a webinar on one topic, all polls across all topics come up and it is impossible to pick out the correct polls.

We have tried labeling a few with an abbreviation at the start of the poll name, but it is still sloppy and frustrating.  Has anyone else found a way to make this work?

I did launch a ticket.  I figure a human should reach out to me sometime around 2038. 

I have not hosted a Zoom webinar before but attended a lot of them and some issues keep repeating themselves and I wonder if there was already a solution to them. Wouldn't it be great if there was another tab we could put on the bottom of the Zoom Webinar that could be titled to whatever the host want, like "Read this First" or "Helpful Links".

It would be nice if there was a place to put down important information like "This is recorded and you will get the video within the week." and "Here is a link to the course material we are covering." Half of the comments today asked if they could get a recording and where to get the materials for the lesson and the moderators had to answer those 2 questions like 50 times. It bogs down the chat. I had some moderators in the past add it to the Q & A but then kept on answering those same 50 questions as "go to the Q &A" for the answer because people don't think to go to the Q & A for information and links.  I just want to know if that feature already exists for when I start hosting webinars, and if not, can there be a feature like this? Can the designers and the dev team work their magic to prevent webinar headaches? Thanks for your time fellow Zoom community members!

I've scheduled a recurring webinar for every week on Monday and Tuesday.  I'd forgotten to set up a follow up email to attendees and no shows.  Is there a way for me to create a follow up email for all occurrences of the webinar?  I can only seem to find a way to add the email for one instance at a time.  ..I'd have 60 instances to update 

I set up a YouTube live stream for overflow for every Zoom I host.  When the participant count is at the maximum, what message do participants see to direct them to the live stream?  Are they auto-directed?  Does the message provide the YT link?  I'm working with a client that wants to know how overflow is directed and I can't seem to find a definite answer online.  Thanks for your help.  

All the information I see is about "meeting chat history"; my webinar doesn't show up under meetings, and Chat history doesn't show up under webinars. I don't know where else to look.

Could you tell me how I get my webinar chats? That feature should be available since you pay extra for webinars, right?

Hi, has anyone encountered but solved the problem below?  

When I download the webinar registration report (CSV report), it does not include all registrants but only partial. It seems that the actual number of registrants and their information is not reflected in the report.

Is there any way to fix this problem?