Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

404 error when attempting to watch cloud recording in Zoom Event Hub

We published a cloud recording in the Event Hub and the participants can see the recording there, so that works. But when you click on "Play Recording", you get a 404 error stating that "the recording could not be found" and "You are not authorized t... Show more

We published a cloud recording in the Event Hub and the participants can see the recording there, so that works. But when you click on "Play Recording", you get a 404 error stating that "the recording could not be found" and "You are not authorized to look at it at the moment". Does anyone have any idea why this might be the case?


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Resolved! [Zoom Events] Practice Session on Meeting V.S. Webinar

I have a multi-session Zoom event for one day. Most of the sessions are webinars, except for two meetings. By default, all the webinars have practice sessions. However, the two meetings do not have practice sessions. I cannot find a place to turn tha... Show more

I have a multi-session Zoom event for one day. Most of the sessions are webinars, except for two meetings. 

 

By default, all the webinars have practice sessions. However, the two meetings do not have practice sessions. I cannot find a place to turn that on. Is that possible? 

 

In the attached screen shot, you can see "start practice" next to the webinars and "start" next to the two meetings.  


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Cannot Access Zoom Studio During the Event Webinar session

During the webinar session, i don't see zoom studio in "my view".

I have set up the zoom view. 

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Webinar Panelist - Link Sharing

I would like to be able to create one link for a vendor panelist who can then share it with everyone in their organization to log on to the webinar (as a panelist) as I don't know who will need to participate from their organization, can that be done... Show more

I would like to be able to create one link for a vendor panelist who can then share it with everyone in their organization to log on to the webinar (as a panelist) as I don't know who will need to participate from their organization, can that be done.  Would they all be able to log on using the same link?


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Webinar Registrants

Question: I want to see all the details on the people who have registered for my Webinar. I have it set so that new registrants have to sign up with their company name and title.I want to export all this information PRIOR to the meeting so I can see ... Show more

Question: I want to see all the details on the people who have registered for my Webinar. 

I have it set so that new registrants have to sign up with their company name and title.

I want to export all this information PRIOR to the meeting so I can see who is there.

Unfortunately when I go to export it only has name and email.

 

Does anyone know where I can find all the details on the registrants?


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Join and Leave Times not Populating in Salesforce

I have the Salesfroce and Zoom Webinar integration set up so we can track webinar registrations/attendees within a campaign in SF. Everything works well except the join and leave times stopped populating for those who attended. Any recommendations fo... Show more

I have the Salesfroce and Zoom Webinar integration set up so we can track webinar registrations/attendees within a campaign in SF.  Everything works well except the join and leave times stopped populating for those who attended. 

 

Any recommendations for resolving this? Everything else is tracking as normal.

 

Thanks!


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Monthly Webinar Recording Views

Is it possible to export a spreadsheet of webinar recording views that lists each recording and how many views it received over a customizable period of time? I have to report monthly views for webinar recordings, and while I can obtain a spreadsheet... Show more

Is it possible to export a spreadsheet of webinar recording views that lists each recording and how many views it received over a customizable period of time?

 

I have to report monthly views for webinar recordings, and while I can obtain a spreadsheet for the total number of views, it's for all time.

 

Thanks!


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Resolved! Resgistration export before meeting started

Hey everybody, i want to see who ist registrated AND whiche answers these persones gave us with the regsitration before the meeting started.Does anybody has an idea how I can find out?We use Zoom Webinars. All answers were necessary. greetings from g... Show more

Hey everybody,

 

i want to see who ist registrated AND whiche answers these persones gave us with the regsitration before the meeting started.
Does anybody has an idea how I can find out?

We use Zoom Webinars. All answers were necessary.

 

greetings from germany


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Resolved! Can't Edit Zoom Event [Please complete your Host Profile Settings]

Hello all, I've been working on a Zoom event for the past few months. I came back from the holidays, and I'm no longer able to edit it or access it. I can see my event under the Manage Events section. Normally, I would click the edit button to edit t... Show more

Hello all, I've been working on a Zoom event for the past few months. 

I came back from the holidays, and I'm no longer able to edit it or access it. 

I can see my event under the Manage Events section. Normally, I would click the edit button to edit the event. Now, it shows an error "Please complete your Host Profile Settings". 

 

I've chatted with support and followed all directions to "update my host profile settings". It is still not working. 

Any ideas?


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Can I pin a particular link during the webinar?

During the webinar, can I pin a link on top of the screen so everyone can see and click on that link? Thanks for all!

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