Hello,

I have an OnZoom event and I'm trying to connect Zapier to OnZoom so that I can create an automation when people register.  In Zapier, there are only Zoom Events and Zoom Webinar.  How do I create an automation in my email auto responder when this isn't available?

Thanks!

We recently held a webinar event in which I wanted to share the On Demand link afterwards so people could watch it.  Tested it on my end and it all worked every time.  Let me know if you had the same experience or not. 

1. People that registered before event and used the Join Now link from their invite email were asked for a passcode.  Through testing I found that the meeting passcode and the recording password were not the same.  So I tried to make them the same, but the Share passcode had restrictions on it so that it could never be the same as the meeting passcode.  So I had to send out the Share passcode to everyone.  Some still couldn't get it to work until they logged into their Zoom account, some got it to work without logging into their Zoom account and some never got asked for a passcode at all.  Used the original registration link from the webinar invite. 

2. People that Registered after the event experienced some being asked for the passcode and some not.  Logging into their Zoom account seemed to help the passcode work.  The Share passcode did not work in all situations.  Used the original Registration link from the webinar invite to register. 

3. If I gave people the Share invite link directly from the recording, then it bypassed registration altogether and went to the recording. They still needed the passcode and it is unclear if logging into their Zoom account helped.  However, when I use the direct Share webinar link, they are able to download the recording even though I have that ability turned off. 

It would be great to have a video on how On Demand should work with for end users.  The instructions are pretty good with configuring the settings, but I wasn't sure I was still sharing it correctly and what the end users were expected to do and see.  This feature definite needs to be available to people that do not have a Zoom account or are not logged into their account. I had all authentication settings off.  

Please let me know if anyone else had this issue/experience.  What things did you try? How do we get this feedback to Zoom support? 

Feel free to test it out. 

Log out of Zoom if you have an account.

Click on the link below and see if you are asked to register and/or enter a passcode.  

If a passcode is requested, it is PTSA2022!

1. Webinar registration link: https://us06web.zoom.us/webinar/register/WN_dpfzU6ElQuGyadqeZ2OiUA

We want people to register to see who is watching it. But we don't want a passcode different from the meeting registration code. 

2. Share Webinar link: https://us06web.zoom.us/rec/share/HL1HO5a_AYb-0J6YEBdSnoZihcnnsQcDpo1y1sE6H2YR7-MY9xSMLGjYMCo3nWqt._n9-DdX-Bytw9lFH

We want registration, but this share link bypasses registration.  Downloads are available even though I have it turned off in the Share settings, and the passcode doesn't work for everyone.   By chance does the share link change every time I open it to get the Share link?  Seems to change but not sure what to expect.  

I've already created a custom video filter to display an image at a fixed position on the screen, e.g. for a company logo.

Now I'd like to create a custom video filter where the graphics move with my face, to give me e.g. a clown's nose or a sorcerer's hat. Basically like the preconfigured filters (e.g. 'Head Chef', 'Bunny rabbit', 'Daisy'), just with my own graphics.

I've tried to just drag my new nose graphics in the middle of the head symbol in the dialog to create the filter - but it's just stuck in the middle of the screen, and doesn't move around with my face. How can I do that?

The FAQ on this subject doesn't answer how Zoom handles attendees: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063714

The FAQ states: "Each attendant that exceeds the prepaid number of allotted seats will incur an overage fee of $2.50 USD per attendee" then later it states "If the license attendance rate is exceeded, no further unique attendees will be able to join the event." 

What happens if we buy the 100 pay-per-attendee plan and 150 people show up? We are ok with paying 50 x $2.50, but we are NOT ok if the 101st attendee is blocked from entering.

Is there a simple way to add ZR as an alternative host for Zoom Events? We attempted to add ZR by using email address, but it didn't work. Currently, we are using the ZR pairing method, which is more difficult and time-consuming, especially since we need to add 5-10 ZR to Zoom events.

We've heard your requests! And we think you'll enjoy this latest update. 

OnZoom Hosts can now record OnZoom events locally! Here's how: 

1) Go to the 'Event Options' section of event setup

2) Click into  the 'Cloud Recording' dropdown

3) Enable 'Allow local recording'

Pro Tip: Enable Local and Cloud recording if you want both! Also, be sure to adjust your desired recording settings here: https://zoom.us/profile/setting?tab=recording