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Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!
This is the error I get as administrator when I try to log into one of our accounts
"Allow on other devices, your sign-in request was denied on another device"
How can this be resolved
I am currently in a Zoom Conference and only have the option for Audio Settings in the lower left corner. I have no option to mute and have no idea if I am muted automatically. In standard Zoom meetings I have the option to Mute/Unmute. Can someone help?
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Hello all, Last May, I enrolled in a series of Webinars, but from the end of last June whenever I fill out and try to send the request forms to access the recordings of the Webinars, I get invariably the same error message: "This email address has been used to send the request. Check your email or use a different one." I contacted several times the host/organizer of the Webinars, but he's ignoring me: I never sent the request before; I checked everywhere in my email, but there's nothing; the email address I'm using is the very same (and only one) registered both with my Zoom account and the Webinars account, I can't use any different one. I have left until end of this month (July 31st) to watch the recordings, and I need to understand if I can solve the issue myself, or if it's the host/organizer's responsibility to solve the riddle. Thank you very much in advance. Nicola Giacobbe (Nico66)
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I'm a licensed user with an Education account. I scheduled a webinar and I entered as alternative host a colleague. My colleague started by himself the webinar, he figured as host and things worked perfectly. At the same time I needed to start another webinar from my account, but I couldn't! A message advise me that there was another meeting going on... I read tha it's possible to host up to 2 meetings at the same time... Thank you! Isabella
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We are a small Not For Profit using Zoom to run webinars for community. We only run around 4 meetings for under 100 people and 4-6 Webinars for 100-200 people a year. Wondering if there is Not For Profit pricing available for an organisation such as ours that runs a small number of events. Zoom is a great accessible platform for our use.
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Hi, We are a nonprofit organization running webinars and meetings. Currently, we have two licensed Zoom accounts, but this requires the account holders to spend significant time starting and attending meetings that don't directly involve them. Given our limited number of meetings and webinars, additional licenses are not justifiable. When we create users with basic accounts, they seem to function independently, similar to if they were set up separately. Is there a way to set up master/sub accounts to allow basic plan users to start meetings on behalf of the licensed accounts? Would recordings still function properly in this setup? Can we still exceed 40 minutes? And use our increased meeting capacity? We currently do not have the option for master/sub configuration. The advice suggests contacting our account executive for more information. How can I identify who our account executive is?
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Hello, I was a panelist in a webinar today. I requested permission from the host to record the webinar and received it. The red "record" function was active throughout the webinar and we received the audio notification that recording was in progress. After it ended, I did not see any indications that the recording was downloading to my computer, and cannot find the files. Is there any chance it could have saved to the host's cloud, or anywhere on their device? I have searched my computer for any zoom-related files, and have not been able to find it. I also checked the recording folder for the account I was logged into.
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