Zoom Events
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What are Zoom Events?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform. Explore the Zoom Community's Recent Activity below to join the Events conversation and connect with other members. If you're still looking for support, browse our Zoom Events support articles or start a new discussion below!

Recent Activity

Zoom streaming app down? (bad gateway error message)

Is anyone else experiencing 502 bad gateway error mesages when trying to open the streaming app on ZoomEvents desktop today?

 

Resolved! Panelist Join Links on Zoom Events

When a panelist clicks their link to join a session on the Zoom Events platform, is there a way for them to join so that they don't have to login at all? Currently, when our panelists try to join using their special panelist link, it makes them eithe... Show more

When a panelist clicks their link to join a session on the Zoom Events platform, is there a way for them to join so that they don't have to login at all? Currently, when our panelists try to join using their special panelist link, it makes them either login to zoom, or login to other accounts such as gmail, facebook, apple, etc. Ideally, they'd be able to join the session just by clicking the link and that would take them directly to backstage. 

 

Thanks!

 

Mary


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Resolved! Zoom Events Sponsorship Examples

We are working on putting Zoom Events into place for our client to handle their virtual two day conference and was interested in examples of Sponsorship packages that others put together. Is anyone able to share what they have done or a best practice... Show more

We are working on putting Zoom Events into place for our client to handle their virtual two day conference and was interested in examples of Sponsorship packages that others put together. Is anyone able to share what they have done or a best practice? 


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My disclaimer can't be removed

I put a custom disclaimer for an event and am unable to turn it off again. The toggle button is greyed out and it simply says that an it admin must do this. I have a personal pro account and am the only one using it. I tried logging out of all device... Show more

I put a custom disclaimer for an event and am unable to turn it off again.  The toggle button is greyed out and it simply says that an it admin must do this.  I have a personal pro account and am the only one using it.  I tried logging out of all devices to see if that were the issue but it hasn't made any difference.  Can anyone help?

 


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Upgrade license mid event

We have an event that is currently open. We have the unlimited 500 license assigned. We've 1200 people registered and have hit our 500 person limit. Has Zoom made any changes to where you can buy a different license or add on a license to increase th... Show more

We have an event that is currently open. We have the unlimited 500 license assigned. We've 1200 people registered and have hit our 500 person limit. Has Zoom made any changes to where you can buy a different license or add on  a license to increase the capacity of a zoom event that is already happening? 

 

We have registrants who are unable to access the plaform currently.

 

Thank you!


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Has anyone successfully connected PayPal Sandbox to Zoom Events for testing?

Hi Zoom Community,I'm trying to set up a PayPal Sandbox account for testing paid tickets in Zoom Events (not production). I've followed the general PayPal linking guide in Zoom Events settings, but I'm running into issues. I was able to create a sand... Show more

Hi Zoom Community,
I'm trying to set up a PayPal Sandbox account for testing paid tickets in Zoom Events (not production). I've followed the general PayPal linking guide in Zoom Events settings, but I'm running into issues. I was able to create a sandbox account in paypal.
The sandbox also auto-creates a personal and business account. But trying to connect the business account to zoom events portal always gives me an error (as shown in the image attached)

Has anyone successfully connected a PayPal Sandbox (not live) account to their Zoom Events hub? If so, What steps did you follow? 
Thanks for any insights


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Running Zoom on a smart tv

Hi All,

 

I am trying to find a smart tv, to which I can add a webcam/microphone, that we can use for videoconferencing. Anyone have any suggestions on smart tvs that have the Zoom app?

 

Thank you very much.

 

Peter

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Registration link from app vs laptop

TIME-SENSITIVE QUESTION -- The link to the registration page works from a laptop, but the link from a smartphone or ipad takes you right to the Zoom meeting.  I need the link to go to the registration page from ALL devices.  What do I need to fix?

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Save chat settings in Zoom Events

Hey y'all! I am using Zoom Events for the first time and I really like the UI and setup. However, I cannot find how to enable the ability to copy or save chat messages. The Save Chat menu option is disabled when in the webinar, and it's not there in ... Show more

Hey y'all! I am using Zoom Events for the first time and I really like the UI and setup. However, I cannot find how to enable the ability to copy or save chat messages. The Save Chat menu option is disabled when in the webinar, and it's not there in the chat options when I click the three dots or in More under participants.

 

In my personal Zoom account, copying and saving chat messages is enabled, but I've gone through all the settings in Zoom events and can't find it. Am I missing something? Where would it be? Please help!


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If I don’t see microphone options, am I muted?

I am attending my first zoom event, and I don’t see any sort of microphone option. I wish there was something confirming that I am muted. Does anyone know if the lack of any sort of mic display means that no one can hear me? I completely muted my com... Show more

I am attending my first zoom event, and I don’t see any sort of microphone option. I wish there was something confirming that I am muted. Does anyone know if the lack of any sort of mic display means that no one can hear me? I completely muted my computer mic after a minute but I’m just curious.


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