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Zoom Events-Paid Events for Puerto Rico?

IIBABirmingham
Newcomer
Newcomer

I noticed in a support article (Geographic availability for attending Zoom Events) that Zoom Events has geographic limits for paid events. Is it available for United States territories like Puerto Rico?

3 REPLIES 3

Happytohelp123
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@IIBABirmingham  This will be available to US territories such as Puerto Rico-

Here is a list of current restricted countries:

Restricted countries or regions

  • Cuba: For regulatory reasons, users in this country are currently unable to access Zoom services.
  • Iran:  For regulatory reasons, users in this country are currently unable to access Zoom services.
  • North Korea:  For regulatory reasons, users in this country are currently unable to access Zoom services.
  • Syria:  For regulatory reasons, users in this country are currently unable to access Zoom services.
  • Ukraine (Crimea, Luhansk, Donetsk regions):  For regulatory reasons, users in these regions are currently unable to access Zoom services.

 

Thanks for your reply! For free events, I agree that it will work for anyone but those countries you listed. However, for paid events I was specifically talking about the section below. Notice that it lists United States as a country, but doesn't mention territories:

Countries allowed to attend paid Zoom Events

Attendees and special role users located in the following countries will be allowed to attend paid Zoom Events:

  • Argentina
  • Austria
  • Australia
  • Belgium
  • Brazil
  • Canada
  • France
  • Germany
  • Hong Kong
  • Ireland
  • Italy
  • Mexico
  • Netherlands
  • New Zealand
  • Portugal
  • Singapore
  • Spain
  • Sweden
  • Switzerland
  • United Arab Emirates
  • United Kingdom
  • United States

Note: If a paid event is set to restrict access to one of these countries, then users located in one of these countries will not be allowed to register for the event.

KGreene1
Newcomer
Newcomer

I have someone in Puerto Rico trying to register for a paid event and the register button is :whited" out and won't let them click it. Does anyone know why???