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Webinar chat file not saving

GRCevents
Newcomer
Newcomer

‎2022-04-05 07:40 AM

We have never had any issues with our Chat files saving to the recordings. Today we went to retrieve our chat file and for some reason, it is not there. we have not changed any of our settings and have not had any issues with this in the past 2 years. Any one else having any issues?

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AC_
Newcomer
Newcomer

‎2022-08-26 04:48 AM

Same issue - 

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