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Share sound option not available, when sharing screen

Rad_
Newcomer
Newcomer

Hi everyone,

 

I've been using zoom webinars for some time, and today I encountered this problem for the first time.

I was in webinar practice session with two others panelists and none of us were able to share sound during screen sharing. I can see the Share Audio option in the bottom corner, but I can't check it.
I would appreciate any solution to this.

 

 

1 ACCEPTED SOLUTION

CarlaA
Moderator
Moderator

HI @Rad_ , thank you for contributing to the Zoom Community. I'm sorry that you are experiencing this issue!

 
 

Can you please try changing your Screen Sharing setting under How many participants can share at the same time,andselect "One participant can share at a time" 
 image (4).png

 

Let me know if this solve your issue!

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

2 REPLIES 2

CarlaA
Moderator
Moderator

HI @Rad_ , thank you for contributing to the Zoom Community. I'm sorry that you are experiencing this issue!

 
 

Can you please try changing your Screen Sharing setting under How many participants can share at the same time,andselect "One participant can share at a time" 
 image (4).png

 

Let me know if this solve your issue!

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

Rad_
Newcomer
Newcomer

Hi @CarlaA,

 

It worked, issue solved! Thank you very much for your help 🙂
Regards,
Rad