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Registration for a Webinar - Registrants joining with multiple devices

MaryG
Newcomer
Newcomer
If we set a registration limit for a Webinar and attendees join with multiple devices does that take up additional registration spots? So if someone registers and joins on a laptop and also joins with their iPad does that take up 2 registration spots?
1 REPLY 1

CarlaA
Moderator
Moderator

Hi @MaryG, great question! 

If the attendee is joining from two devices they will count as two attendees. You can mitigate this by disabling the option to allow attendees to join on multiple devices.

 

Here's how: 

1, In the Registration window, click the Registration tab.

2. In the Other options section, disable Allow attendees to join from multiple devices

 

I hope this helps!

Moderator

Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
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