Production Studio recording view flashes the mute audio symbol at random times
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2024-03-06 08:36 AM
We recorded a Zoom Event with Production Studio scenes. The video includes random flashes throughout. When we freeze-framed them, it's a full-frame picture of a white "mute audio" symbol with black background, This reduces the quality of the video post-session attendees.
Anyone know what is causing this and how we can avoid it? is this a bug with how Zoom captures video?
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2024-03-10 04:17 PM - edited 2024-03-10 04:42 PM
Hi, @JetCanada.
This is a known issue which I believe Zoom has in the pipeline, but I don’t expect an update real soon. This is probably a pretty technical issue, given how Production Studio works internally. My freeze-frame view looks different than yours though, with black frames followed by partial fill-in over a few frames.
See this Zoom Clip I made that shows what I experienced from a Session in November 2023: