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Panelist is unable to view Attendee List

PC_SNSB
Newcomer
Newcomer

I have a Panelist when logged into a Webinar, who can see the number # of Attendees joined but unable to view who is logged (no names are listed) and unable to chat to handle that portion of the meeting. She did log in as a Panelist (sent from Host) .

 

Host made her panelist from the get go. 

Users were registered for meeting. 

Other Panelists can view the Attendee (names) list but this one Panelist in particular cannot. 

She's using Zoom Client with most updated version. 

 

Anyone come across this issue? 

1 REPLY 1

DanaCSM
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi there, 

sorry to hear about this. I can imagine that must have raised some questions. For issues such as these, I'd highly recommend reaching out to our Technical Support Team for any future issues like these at hand. You can open a ticket here anytime you like : https://support.zoom.us/hc/en-us/requests/new

Best regards,

Dana