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I , as an event host, can not get into my zoom event lobby.

Charaspim_
Newcomer
Newcomer

My Conference will start next week. However, Nobody can get into the lobby for 2 days now. I am very worried. Please help me. The event's link is https://events.zoom.us/ev/AD6To8BToPzB0nPzKwgR_OAN8u_NAef6-OWm02OsWB8QNwIWrL5WmcS_xzm7n8sWSMzb9Tw?lm...

5 REPLIES 5

DeniseLahat
Community Champion | Customer
Community Champion | Customer

Have you updated your ZOOM CLIENT to the latest version?  Also make sure you have signed into your browser and client with the correct account

 

Denise Lahat
_____________________________
Need more help? Hire a ZoomPro - https://zoompros.guru
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DeniseLahat
Community Champion | Customer
Community Champion | Customer

i had no issue getting into the lobby

 

Denise Lahat
_____________________________
Need more help? Hire a ZoomPro - https://zoompros.guru
and join our FB group https://www.facebook.com/groups/zoomeventpros

RjGLove
Newcomer
Newcomer

When I updated my problems started

Not good at this kind of chatting. So please let me how you can fix my problems.

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @RjGLove.

 

First, we need a description of what type of problem you are having.


Ray - Need cost-effective Zoom Events Help? Visit Z-SPAN.com.
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