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Download chats from a webinar

tonyreidsma
Newcomer
Newcomer

Hello,

 

We held a webinar and I would like to download all the chats, but can't seem to find a way to do so.

Is there a way to download all chats from a webinar?

 

Thank you, Tony

1 ACCEPTED SOLUTION

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @tonyreidsma 

 

If you cloud-recorded the Webinar, and if you had "Save chat" enabled in your Cloud recording settings, the chat will be available as part of your cloud recording at https://zoom.us/recording

 

You can check what your cloud recording are at https://zoom.us/profile/setting?tab=recording

 

Hope this helps.

 

Rupert

View solution in original post

8 REPLIES 8

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Unless they were saved during the live session, there is no way to recover chat messages after the meeting or webinar ends. 

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @tonyreidsma 

 

If you cloud-recorded the Webinar, and if you had "Save chat" enabled in your Cloud recording settings, the chat will be available as part of your cloud recording at https://zoom.us/recording

 

You can check what your cloud recording are at https://zoom.us/profile/setting?tab=recording

 

Hope this helps.

 

Rupert

tonyreidsma
Newcomer
Newcomer

Thank you both.

 

How about this?

https://marketplace.zoom.us/docs/api-reference/zoom-api/reports/reportchatsessions

 

How do I use API in zoom though?

tonyreidsma
Newcomer
Newcomer

I actually have save chat selected, but where do I find them?

https://zoom.us/recording

 

Click the webinar/meeting. Then click download. It will download the chat and the whole video but in separate files.

tonyreidsma
Newcomer
Newcomer

Oh, wait.... I see it downloaded a text file.

Thank you both!

tbradygsdh
Newcomer
Newcomer

Does the webinar have to be past the end time for this to be logged? I also have the same settings as Tony but I do not have a TXT file.

marilyn934
Newcomer
Newcomer

will this download both public and private chat messages?