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Can we edit/modify the emails Zoom sends out?

jlindemann
Explorer
Explorer

Is there a way to edit\modify Zoom emails that are being sent out?  A way to change or add to the content & information in the email?  Modify branding?
Even as a license holder, I didn’t see an area were I could go and create my own emails or to modify existing ones.
As we will have hybrid events we’d like to send one group (in-person) a different email than the virtual attending group.

5 REPLIES 5

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

Customizing meeting email templates

 

https://support.zoom.us/hc/en-us/articles/360061260912-Customizing-meeting-email-templates 


Regards

If my reply helped, don't forget to click the accept as solution button!

jlindemann
Explorer
Explorer

Thanks Frank.  I guess I should have clarified for Zoom Events.
Within Events I can find an EMAILS section, but it only allows you to turn on/off, or see how many it's been sent to.  But for each event I'd like to modify the email or add further info to the emails.  But I can't see where I can go to do this in Events.

Screenshot 2023-02-22 134158.png

Frank_TB
Community Champion | Customer
Community Champion | Customer

Sorry.

 

I found this;

Zoom Events Support>  Zoom Events Features> Creating Zoom Events

 

https://support.zoom.us/hc/en-us/articles/9952489185421#h_01GFP5KQYEJRSP1TM9YZP12C30 

 

Managing the Emails tab

Add custom message
To add a custom message to the email:

View the email type that you want to add a custom message to.
In the Add custom message (Optional) field, enter your message to attendees.
Click Save.


Send a test email
To send a test email:

View the email type that you want to send a test email of.
Click Send Test Email.
Enter the email address you want to send the test email.
Click Send Test Email.
(Optional) Repeat to send another test email.

 

Regards

jlindemann
Explorer
Explorer

well..  you're not wrong.  But.... it doesn't work (for all of them)

 


  1. In the Add custom message (Optional) field, enter your message to attendees.

From that list (image in my previous post) the only one that had this optional field was "recordings are available".  The rest of them don't have the field at all.

Frank_TB
Community Champion | Customer
Community Champion | Customer

Still looking. Hopefully, someone with more experience shows up to help you.

 

I found this, but it's not exactly what you were describing.

 

Sending an event-wide message to all registrants of a Zoom Event

 

https://support.zoom.us/hc/en-us/articles/4403108424973 

 

 I suggest you submit a ticket with Zoom support (https://support.zoom.us/hc/en-us/requests/new)  or a feature request;


https://zoom.us/feed  

Regards
Regards