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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Is there any course available for Zoom Contact Center

Amit_Dhanda
Explorer
Explorer

any course available for Zoom Contact Center with certification 

4 REPLIES 4

JD
Zoom Employee
Zoom Employee

Hi Amit,  Courses are currently not available on the Customer Zoom Learning Center.  In the meantime, please reference the various support articles on support.zoom.us:  https://support.zoom.us/hc/en-us/search#q=contact%20center&t=All&sort=relevancy

Thanks for your quick response @JD but I am looking if there is any video course along with certification is available or is there is any plan in near future.

Josh_Stanley
Community Champion | Employee
Community Champion | Employee

Yes @Amit , there are partner certification trainings available today & there are plans to add customer facing training as well.  Stay tuned.

@Josh_Stanley  thanks for your reply, please help me with links for training and certification if you have the details.