cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Is there any course available for Zoom Contact Center

Amit_Dhanda
Explorer
Explorer

‎2022-07-26 09:44 AM

any course available for Zoom Contact Center with certification 

0 Likes
4 REPLIES 4

JD
Zoom Employee
Zoom Employee

‎2022-07-27 03:16 PM

Hi Amit,  Courses are currently not available on the Customer Zoom Learning Center.  In the meantime, please reference the various support articles on support.zoom.us:  https://support.zoom.us/hc/en-us/search#q=contact%20center&t=All&sort=relevancy

Amit_Dhanda
Explorer
Explorer
In response to JD

‎2022-07-31 05:17 AM

Thanks for your quick response @JD but I am looking if there is any video course along with certification is available or is there is any plan in near future.

0 Likes

Josh_Stanley
Newcomer
Newcomer
In response to Amit_Dhanda

‎2022-10-11 01:18 PM

Yes @Amit , there are partner certification trainings available today & there are plans to add customer facing training as well.  Stay tuned.

0 Likes

Amit_Dhanda
Explorer
Explorer
In response to Josh_Stanley

‎2022-10-11 01:33 PM

@Josh_Stanley  thanks for your reply, please help me with links for training and certification if you have the details.

0 Likes