Hi everyone,

I need some help with the Zoom admin panel. We have a main account to manage several other paid accounts. I'm trying to create an API key for one of these Zoom accounts but it's giving me the following message: "Developer privilege is required. Please contact your account admin".

In tutorials online I see that you can change the account privileges in the admin panel of the main account (as you can see in this screenshot that I found on internet). However, I can not find this admin panel. It's simply not showing up. Why is the admin panel not showing up? Is there another way to change these privelege settings?

Thanks in advance,
Best,
YW

We have integrated Zoom with our Salesforce instance.  We were led to believe that if we held a Zoom event any registered user that is in Salesforce would show an event automatically.  It doesn't seem to be happening.  Would anyone know if this is possible?

I am reaching out to report an issue I've encountered in the final steps of submitting my OAuth app for review. Despite ensuring that all prerequisites and form fields have been completed, the submission button for my OAuth app remains inactive. There are no error messages or clear indications provided on the Developer Dashboard to suggest any missing or incorrect information.

RESOLUTION UPDATE:

The issue has been resolved. Although I'm unsure about how to delete the post, it's important to note the cause of the problem for anyone who might encounter a similar situation. One of our developers identified that there was a discrepancy in the application: a "login" link provided in the submission for review did not match the corresponding link within the application itself. This mismatch was not flagged by the submission process, which led to some confusion. Please be aware of this in your own submissions.

So, I'm trying to implement Mentimeter into my lessons that need recording. Sometimes, Mentimeter will show for the first part of the recording, but when I move to the whiteboard after I have returned to the Mentimeter screen, it's just black on the recording; not even my video is there. Sometimes, only the whiteboard section will record. Other times, the whiteboard will stay visible on the recording even though I'm not sharing it anymore. 

There is an xcode_error file generated with my attempt this morning, as well as files that haven't been converted. When I tried playing in Media Player, I got a message about encoding, but it was very quick, and I couldn't see the code. I've tried recording to the cloud and locally, and both have the same issue. Sound records fine so it's definitely something to do with video encoding. 

xcode error: 10/24/2023 10:54:28:823 : [C2645]:-24,-1,0,1
10/24/2023 10:54:28:826 : [M325]:80,1,37070,29654,9

Any ideas?

Hi All, 

I am trying to set up notification from zoom to our jira instance, where someone request an app from Zoom Market place, it should create a service request in Jira. 
but I am unable to validate the hook using our jira instance url. 

looks like it fulfills the requirement but not sure what I am doing wrong. 

please assist.

• Is there a tool or app to show a revolving globe where participants can pin their city or town? My group pulls folks from all over, and not the same folks every time. It would be fun to play with a globe that would show us where folks are, not using an intrusive geolocator, just a pin-able globe. If it doesn't yet exist, is there a way to request this from zoom app developers?