Hello,

I am developing a Zoom app where I need to collect and analyze user emails. However, I’m encountering an issue: the emails I receive through the API appear to be encrypted.

I have a few questions regarding this:

1. Is it possible to disable end-to-end encryption (E2EE) for default Zoom email addresses (zmail addresses), or is this always enforced?
2. From my understanding, E2EE can only be disabled for one custom domain per account—is this correct?
3. I have added and verified a custom domain under Account Management > Account Profile > Associated Domains. However, I am struggling to associate user emails from this domain in a way that allows me to disable E2EE. Am I missing a step here?
4. The documentation frequently mentions "Mail/Calendar Management," but I do not see this option in my account. Is this something that requires additional permissions or a specific account type?

I have a zoom workspace business account. Any guidance or clarification on enabling access to unencrypted emails or managing email domains would be greatly appreciated!

Thank you.

Dear Zoom Team,

I would like to respectfully request the addition of Czech language support to the Zoom desktop application.

Zoom is widely used in the Czech Republic for education, private lessons, online courses, and community meetings. While many users are familiar with English, a large portion — especially older adults, children, and individuals with limited digital literacy — struggle with using software in a foreign language.

The absence of Czech localization creates a barrier that significantly hinders the user experience, especially in educational settings where clarity and accessibility are crucial.

Czech is a fully developed language used by over 10 million people. Its inclusion in Zoom would not only demonstrate a commitment to inclusivity and accessibility, but also help expand Zoom’s reach within Central Europe.

Thank you very much for your consideration. I sincerely hope you will take this suggestion into account.

Best regards,

 A user from the Czech Republic

To Whom It May Concern:

Could you please consider official Flatpak support for the Zoom application.

Right now, I have Linux Mint 22.1 and must work with either the .deb version of Zoom or else the Unverified Flatpak format for Zoom. 

I would prefer to work with a Verified Flatpak. But this would need your support.

Thank you for your consideration.

Hi everybody,

Has anyone tried using Zoom's YouTube app from the Marketplace?  We're hoping to use it to substitute the need for hosts to share their screen to show YouTube content.  However, we notice a few issues:
--The host can hear the YouTube audio, but guests can't, despite the video being in sync.
--When trying to change from one video to another, the app performs inconsistently: it either changes to the next video, or nothing happens.  Even when the current video ends, and you attempt to select a different one, it doesn't play, requiring you to close out of the app and reopen it.

Just curious to see if anyone has identified other bugs so I can reference those issues as I open a case with Zoom support.  Thanks!

--Andy Borts, Zoom Administrator, UNLV

Hi 

I am reaching out to community member because facing a hustle while integrating the Zoom logs with Sentinel. while following the document provided inside the Zoom data connector, deployed an App by following this link of zoom https://developers.zoom.us/docs/internal-apps/create/ over the zoom extracted the required information, create function app on Azure and provided the account ID, client ID, Client secret everything but facing one error that the account has not audio conference plan function app is running successfully but in the invocation logs its showing this audio conference plan to make sure we have purchased the zoom audio conference plan but still its giving us the same error. 

we have tested the client secret separately on postman to check either our bearer token is working or not but its not giving us the 401 error its mean our function app trying to reach the app of zoom but the client secret that we are taking it token on postman is not allowing to make connection.  we need your assistance here 

If anyone has done this please please share your experience with us how did you integrate zoom with sentinel because from last two months we are struggle with it.

Dear Zoom Support Team,

I am contacting you on behalf of our online educational company. We are developing a custom software platform to manage all our educational services, including organizing the online classes, scheduling, lesson booking, and student attendance tracking and many more.

As part of this, we plan to integrate Zoom into our platform to facilitate virtual lessons. However, we have a few important requirements that we’d like your guidance on:

1. Licensing and Cost-Effectiveness:
   Purchasing an individual licensed Zoom account for each teacher would be too costly for our company. Could you please advise on any educational packages, cheap bulk licenses, or alternative solutions that would allow us to manage all classes centrally through one primary account? Ideally, we would like an admin account that can easily create and manage multiple random classes links for different teachers.

2. Unique Meeting Links per Lesson:
   For accurate tracking of the class-in and class-out time, we need every scheduled class to have its own unique meeting link. This will help us log session attendance, timings, and performance more efficiently.
   Could you please confirm if there is a way to programmatically generate a new, unique Zoom meeting link for each class session without needing a separate paid account per teacher?

We have also considered using breakout rooms, but this would not give us the separate links we require for individual classes. Our primary need is to have one central Zoom account or license that can generate new meeting links for every lesson booked through our platform.

If you could please provide information about the most suitable plan or licensing structure, as well as any relevant API features that support this functionality, we’d greatly appreciate it.

Thank you for your support — we look forward to your guidance and recommendation.

Best regards,
IGB Admin Team