Hi Team, Does anyone know of any issues with Zoom Conference? Google Calendar is connected to Zoom, but when you select Zoom, it will give an error message: "There was a problem with the Video Conferencing App. Contact the app provider for help."

Hello! I have the Video SDK Pay As You Go account but as soon as I enter the Zoom Video SDK site and click Build App it sends me to the usual site with building app and there is no option of Video SDK, it is just general, server oauth and webhook. What can I do?

Hi,

I am a Canvas admin but not our organization's Zoom admin, so I cannot "tinker" with the Zoom LTI Pro settings. We create meetings through LTI Pro. We also have Panopto. We would like Zoom cloud recordings associated with meetings that were created through the LTI Pro integration to automatically land in a course folder in Panopto, so that students have access to the recordings there. Why? Because the transcript search is much better in Panopto.

However, we want to do this only for specific courses. I'm reading about "scheduling tracking fields" and folder mapping, but this puts me over my head.

Question is: Can this workflow be established for only specific Canvas courses? If we create a tracking field, does that mean anyone scheduling any Zoom meeting will be prompted? What does that look like?

I'm in a bit of a bind with read.ai. I host a recurring meeting set up with "join before host" so that participants can interact if I am late or can't attend. At the very first meeting, a participant enabled read.ai, which I have disabled every time. That participant has not attended since that first meeting, and yet the read.ai prompt shows up at the start of the meeting every single time. 

I have read all the other posts by users who are trying to disable the read.ai service, and none of them apply here because (a) I don't have a read.ai account, (b) setting up a waiting room won't work with the "join before host" option, (c) the person who invited read.ai has not returned to the meeting but the read.ai bot still shows up, and (d) even if I reach out to that person, it isn't clear how she would turn off the service without joining the meeting.

Is there any way to eliminate the read.ai service, or do I have to set up an entirely new meeting to do so?

Hi all,

I am trying to add the Zoom connector by Fivetran app on the marketplace and I am running into this error.

On the requirements section, it says:

"

We have created an App called  DFS_RTMS_APP, we have added events as RTMS_started and RTMS stopped as shown in the screenshot . When we added other events related to meeting like meeting started and meeting stopped these events are getting captured in logs but when we check the logs rtms started and rtms stopped is not getting triggered..

This was working until friday and we tested also but since yesterday these RTMS events are not getting triggered . Please let us know if we need to trigger any settings change for this to work .