cancel
Showing results for 
Search instead for 
Did you mean: 

Premium apps in my plan do not work

Zbigniew
Newcomer
Newcomer

Zoom in Workplace pro announces that the plan contains using premium applications (e.g. Fathom) free for one year.

After installing Fathom and finishing the trial period, Fathom is not working properly. I wrote to Fathom and they even do not know that Zoom is promoting their app as free for one year... What is going on about it? Do you know more?

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @Zbigniew.

 

Not that it's not there somewhere... but I've never seen an offer for free Premium apps.  Only the "Essential" apps are available for free.  See this Zoom News article for info:

https://news.zoom.us/auctor-sed-posuere-sit-16/ 

 

If you have any screen shots of the free offer for Premium apps, please post here.


Ray -- Happy holidays, everyone! I’m taking a few days (mostly) off. See you in 2025!