Need access to more scopes to complete API

[ErikaandCathy]

Hello Zoom Developer Support,

I’m using a Server-to-Server OAuth app to retrieve past webinar participant data across all users in our Business account.
The app authenticates successfully and can list all users, but any attempt to call /report/webinars or /report/history_meetings returns an error — even though these webinars clearly exist in the Zoom web portal under “Reports → Webinar Attendance”.

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Endpoints Tested

 

GET /report/webinars?from=2025-01-01&page_size=100 GET /report/history_meetings?from=2025-01-01&page_size=100 GET /report/webinars/{webinarId}/participants

All result in either:

• HTTP 404 (empty body)

• or HTTP 400 (for /history_meetings)

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  Example Response

   

  Requesting token... Token acquired. Expires in 3599 seconds. Retrieving all users under this account... Found 13 user(s) in the account. Retrieving all past webinars since 2025-01-01... WARNING: Zoom call failed: https://api.zoom.us/v2/report/webinars?from=2025-01-01&page_size=100 HTTP Status: 404 Body:

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  Scopes Configured in App

   

  report:read:list_webinar_participants:admin report:read:list_history_meetings:admin report:read:list_users:admin report:read:webinar:admin report:read:meeting:admin report:read:user:admin report:read:list_webinar_participants:master report:read:webinar:master report:read:user:master user:read:list_users:master

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  Environment Details

  • Zoom Account Type: Business (single account with multiple users, not a master/sub-account structure)

  • App Type: Server-to-Server OAuth

  • PowerShell Client: PowerShell 7.4 on Windows 10

  • All API requests use: Bearer <access_token> header

  • Token generation via:
    POST https://zoom.us/oauth/token?grant_type=account_credentials&account_id={AccountId}

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    Issue Summary

    The app can:

    • Authenticate via OAuth successfully

    • Retrieve all users under the account

      But the app cannot access any past webinar data, even though:

      • Webinars from January 2025 are visible in the web portal under Reports → Webinar Attendance

      • The host user (***********) has a licensed Webinar plan

        It seems the /report/webinars endpoint may require a top-level report:read:admin scope that is not automatically available in the Server-to-Server app UI, or the scopes are not being applied at the full account level for non-master accounts.

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        Questions

        1. Does /report/webinars require the explicit report:read:admin scope (not shown in the Marketplace UI)?

        2. For a single Business account (not a master/sub-account), what specific scope or role is needed for the Server-to-Server OAuth app to access /report/webinars and /report/webinars/{webinarId}/participants?

        3. Is this limitation expected for Server-to-Server apps, or can Zoom enable full reporting access upon request?

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           Goal

           We need to export all webinar participant data (name, email, join time, leave time, duration) for all hosts since January 1 2025 into a CSV file for internal reporting.

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           Thank you in advance for any clarification or guidance!
           If needed, I can provide request logs or trace IDs for the failing API calls.

           Best regards,
           Cathy S.

[Ray_Harwood]

Welcome to the Zoom Community, @ErikaandCathy.

This is a question more appropriate for the Developers Forum at https://devforum.zoom.us/