Zoom AI Companion
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2025 CMX Awards

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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Creating Transcripts from a Recorded Session

Hi ,

Is there a way we can generate transcripts from a recorded zoom session where Transcript was not pre enabled  .

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Read AI tool overtakes Meeting

I had a client call today I created via Zoom. I use Fathom to record the meeting. What I learned is that during the meeting I couldn't find how to stop Fathom. What I discovered is that after the meeting there was no Fathom recording. BUT, the client... Show more

I had a client call today I created via Zoom.  I use Fathom to record the meeting.  What I learned is that during the meeting I couldn't find how to stop Fathom.  What I discovered is that after the meeting there was no Fathom recording.  BUT, the client is using the Read tool.  It tookover the meeting recording.  And, it recorded after the client left the meeting so the client got to here our private conversation.  This is incredible.


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Cannot Access AI Summary and it has not emailed it to me

I have a AI SUmmary that when I try to access it, it is greyed out and a green circle with a cross line shows up which does not allow me to click on link to get it.  Can someone assist me on why this is happen

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Resolved! Turn off Zoom AI Companion and other AI features

How do I turn off AI features and avoid them automatically going off on my Zoom meetings? The field "Automatically start Meeting Summary for all meetings I host" has been unchecked, but this hasn't fixed the issue.

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Blog Post: Six AI Companion features you should know about and try right now

Six AI Companion features you should know about and try right now: AI Companion is a fixture in Zoom Meetings thanks to its high-quality meeting summaries, but it can do a lot more to help you stay on top of your day and get even more done. Check out... Show more

Six AI Companion features you should know about and try right now:

 

AI Companion is a fixture in Zoom Meetings thanks to its high-quality meeting summaries, but it can do a lot more to help you stay on top of your day and get even more done.  Check out this recent blog post highlighting some of the productivity gains with Zoom AI Companion:  https://www.zoom.com/en/blog/six-ai-companion-features-to-try-right-now/

To watch demo videos on these use cases (plus much more) in action, here is a short series of videos I created to better understand the power of Zoom AI Companion: https://www.youtube.com/@collabjosh/videos


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AI reporting for Call center

Hello,

Does anyone know where to find AI reports for the following AI tools? Consumer sentiment and agent talk metrics?

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Error summary AI

I use AI transcription and since yesterday some of the Zoom meetings stopped giving transcripts (I control the space and delete old ones, so it's not a storage space issue). Now 1 summary is inactive, the next one is active, the next one is inactive ... Show more

I use AI transcription and since yesterday some of the Zoom meetings stopped giving transcripts (I control the space and delete old ones, so it's not a storage space issue). Now 1 summary is inactive, the next one is active, the next one is inactive again. And the system doesn't even let me delete them. How can I make them appear and become active? Screenshot: https://disk.yandex.ru/i/w0aGOonFlOkR7w 


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Using Zoom AI Companion Features with Webinars

Hi there Zoom Community, I'm wondering if anyone has had any experience or luck with using features such as Meeting Summary or Smart Recordings with Zoom Webinars? I am frequently setting up and leading multiple webinars each month for my company, bu... Show more

Hi there Zoom Community,

 

I'm wondering if anyone has had any experience or luck with using features such as Meeting Summary or Smart Recordings with Zoom Webinars? I am frequently setting up and leading multiple webinars each month for my company, but I don't seem to be having any luck with accessing / implementing some of the AI Companion features inside Zoom webinars (thinking Smart Chapters, Meeting Summary, Meeting Coach, Whiteboard Content Generation, etc.)

 

Any and all insight and assistance would be appreciated!


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AI-infested features

We are highly doubtful about the use of AI. These machines are not only energy-drainers, they are data extractors, and necessarily affect communications in myriad unwanted and unexplained ways. There is zero evidence that the power they offer will be... Show more

We are highly doubtful about the use of AI. These machines are not only energy-drainers, they are data extractors, and necessarily affect communications in myriad unwanted and unexplained ways. There is zero evidence that the power they offer will be resisted by the companies that build them or deploy them. For these reasons (and deeper more philosophical ones) we are preparing for a world in which computers have become unusable. We rely on Zoom for a very large part of our participation in world affairs, so it will be very sad if Zoom has to go. But if we cannot function AI-free, so be it.


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Resolved! AI Companion Summary after Recording

Wondering if it is possible to submit a recording for producing a summary through AI Companion. A meeting was recorded, but no summary was produced. So wondering if it can be run through AI Companion again?

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