Zoom AI Companion
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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Zoom AI Companion - update can no longer toggle on and off during the meeting

I love the companion feature and use it often with most of the meetings. Before the update, I was able to pause it during meetings when private or irrelevant information was being discussed and start it once we arrived at the intention for the call. ... Show more

I love the companion feature and use it often with most of the meetings. Before the update, I was able to pause it during meetings when private or irrelevant information was being discussed and start it once we arrived at the intention for the call. Please bring that option back. It made such a difference to have the option to "filter" out the personal from the business. 

Thank you 


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AI Companion: how do you turn the nasty thing off?

I've been searching Settings but can't see how to turn AI Companion off, absolutely and completely. How do I do this?

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AI Summary - completely wrong company name - called us the main comnpetitor!

Incredibly odd summary, where the AI notes referred to us throughout as the name of one of our main competitors. How would this even happen? • Xxxxxx team to review the proposal and pricing details.• Bob to schedule a follow-up meeting with xxxxxxx ... Show more

Incredibly odd summary, where the AI notes referred to us throughout as the name of one of our main competitors.  How would this even happen?

 

• Xxxxxx team to review the <Vendor name> proposal and pricing details.

• Bob to schedule a follow-up meeting with xxxxxxx in September to discuss the proposal.

 

• Xxxxxxx team to evaluate the impact of Vendor implementation on their project development.


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VAT number

Hello, I need to know what is Zoom VAT number. Anybody can tell me where to find it? Thank you so much.

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Otter AI question

I'm trying to help a user that has turned off otter AI in both zoom.us and otter.ai and she's still connected to it and it's still sending emails out.  Does anybody know of a setting I'm missing?

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Setting for muting and turning off camera when Zoom AI starts

Hi all,I have 2 users in the same Zoom group reporting 2 different things then they turn on Zoom AI. User 1They turn on Zoom AI and everyone in the meeting is automatically muted and has their camera turned off until they agree to the recording via a... Show more

Hi all,

I have 2 users in the same Zoom group reporting 2 different things then they turn on Zoom AI.

 

User 1

They turn on Zoom AI and everyone in the meeting is automatically muted and has their camera turned off until they agree to the recording via a prompt that shows on their screen.

 

User 2

Performs the same action and the meeting continues with no one being muted or having their camera turned off.

I thought it was the setting under 

Recording notifications - Zoom clients

But I change it to 'guest only' with the same result.  Anyone have an idea?


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enable AI Companion for Docs and Whiteboard

I can't figure out how to enable AI Companion for Docs and Whiteboard. I follow the instructions on the site I just can't find such a menu in my Account Settings. How can I fix this? 

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Resolved! Pronouns in Zoom AI Companion Meeting Summary

The Zoom AI Companion is using incorrect pronouns in the meeting summary. Please update the logic used for determining pronouns to either use the pronouns provided by the user within their Zoom account and/or always use gender neutral pronouns.

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Is there a Zoom tool for AI notes or transcription in breakout rooms.

Does anyone have recommendations for a note-taking app for breakout rooms within a Zoom meeting? I am meeting host and moderator but I can't be in all the breakout rooms to take notes. Is there a tool or extension that can be used within Zoom to do t... Show more

Does anyone have recommendations for a note-taking app for breakout rooms within a Zoom meeting? I am meeting host and moderator but I can't be in all the breakout rooms to take notes. Is there a tool or extension that can be used within Zoom to do this?

 

Thanks!


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Jump Into June with Zoom-tastic Events 🎉

Get ready to explore, connect, and elevate your Zoom experience this June! We’ve lined up an exciting series of events designed to help you stay ahead, boost your productivity, and make the most of your Zoom tools. From discovering new features to ge... Show more

Get ready to explore, connect, and elevate your Zoom experience this June! We’ve lined up an exciting series of events designed to help you stay ahead, boost your productivity, and make the most of your Zoom tools. From discovering new features to getting expert guidance, there's something for everyone this month.

Here’s what’s happening:

📅 June 4: Zoom Workplace (Meetings + Productivity) Open Office
Want to turn routine meetings into high-impact collaborations? Join us to learn pro tips, discover new features, and explore smarter workflows with Zoom Workplace.

📅 June 5: What’s New at Zoom? 
Be among the first to explore our latest updates! We’ll walk through new features, improvements, and how they can streamline your day.

📅 June 11: Zoom Phone Open Office
Take your communications to the next level! Learn how to optimize Zoom Phone with expert tips for seamless call handling and efficient workflows.

 

📅 June 12: Zoom Contact Center Insights – June Optimization Deep Dive
Dive into powerful features and strategies to help you get the most from your Zoom Contact Center setup.

📅 June 18: Zoom AI Companion Open Office
See how Zoom AI Companion can help you work smarter — not harder. Join us for a live Q&A and discover ways AI can support your day-to-day.

📅 June 25: Zoom Contact Center Open Office
Explore best practices, key features, and customer engagement strategies to maximize impact with Zoom Contact Center.

📅 June 25: From Implementation to Impact: Campus Insights on Zoom AI Companion
Hear firsthand from two education customers about how they adopted Zoom AI Companion, tackled real challenges, and delivered real results.

 

Don't miss your chance to learn, grow, and lead with Zoom this June. We’re excited to see you there!

 


💡Interested in other webinars, live product trainings or on demand content? Visit the Customer Success Hub to learn more.

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