Zoom AI Companion
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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

AI Companion disabled but still getting meeting summaries

Hi all,

 

I've disabled AI Companion at the org level but it looks like all users are still getting them by default, how do I disable this entirely for all users and AI features?

 

Thank you

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Transcriptions are gettig deleted automatically after every call

All my meetings transcriptions are getting deleted automatically after every call. I tried EVERY setting and I cannot solved it. This started to happen 2 months ago.

How do I inform AI of the correct gender to use when referring to me?

I have tried going through and correcting the gender from "her to him" etc - but that doesn't seem to make any difference. I would think, especially for the primary user (me), there would be a way to indicate my gender, but I can't find it. Can anyon... Show more

I  have tried going through and correcting the gender from "her to him" etc - but that doesn't seem to make any difference.  I would think, especially for the primary user (me), there would be a way to indicate my gender, but I can't find it.  Can anyone help?  


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Be Forewarned - AI Companion Meeting Summary does not capture names unless a participant

We just found out the hard way that by design, Zoom AI Companion does not record any names of people unless a participant to the meeting. My team spent three days in interviews with clients discussing projects, team members, roles and challenges face... Show more

We just found out the hard way that by design, Zoom AI Companion does not record any names of people unless a participant to the meeting. 

 

My team spent three days in interviews with clients discussing projects, team members, roles and challenges faced. The meeting summaries were spot on - except that any mention of a person's name/role was not captured. This is apparently by design, Zoom help says AI Companion focuses on participant names. I get "focuses", but intentionally ignores? It renders the summary useless.

 

I held a series of 90 minute working sessions with a client, relying upon Zoom companion to capture the elements of the meeting so my other team members could hold other sessions in parallel. Now I have to go back and revisit  as a follow-up.

The example is this:

Who is the project manager, "Bob Smith"

And how long was Bob on the project, "8 months"

And who was the functional lead, "Betty White"

And was Betty onsite or remote during the project.

We then discuss the project, company names, activities, and where appropriate mention those names.

 

The summaries capture everything but the names of the parties.

 

We are not allowed to record meetings or produce transcripts, so now must go back to having a scribe/notetaker in each meeting.


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Resolved! External web query

How do you enable "external web query" in AI Companion? AI Companion is telling me it can't answer a question because it doesn't have permission to access to do an external web query.

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Remove: Get automatic meeting summary pop-up in admin console

I can't see part of the admin console because there is a pop-up I can't remove relating to Otter and Zoom. Get automatic meeting summary Send AI Notetaker to your Zoom meeting and take notes automatically.Enable AI Notetaker to auto join all other me... Show more

I can't see part of the admin console because there is a pop-up I can't remove relating to Otter and Zoom.

 

Get automatic meeting summary
 
Send AI Notetaker to your Zoom meeting and take notes automatically.
Enable AI Notetaker to auto join all other meetings

Add AI Notetaker

 

The options given by the chatbot don't work and I know there are buttons/menu selections behind this and I can't access them. 

How do I get rid of this?

 

Regards

Gareth


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Resolved! How to completely disable all AI features in Zoom meetings?

Is there a way to completely disable Zoom AI Companion for my entire org, so that nobody (not even Owners and Admins) can turn on AI backed functions like Meeting Summary, etc. during Zoom meetings?Additionally, is threre any way to remove the actual... Show more

Is there a way to completely disable Zoom AI Companion for my entire org, so that nobody (not even Owners and Admins) can turn on AI backed functions like Meeting Summary, etc. during Zoom meetings?

Additionally, is threre any way to remove the actual button from the Zoom desktop app UI, so that the option to activate AI features isn't even available?


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AI receber email do resumo

ola.. quero receber por EMAIL o resumo da reunião gravada pelo AI. Só tenho acesso ao resumo que fica na plataforma. alguem pode me ajudar como fazer?

reply-icon Latest Reply - 

📅 Mark Your Calendar: Can’t-Miss Zoom Events in April!

Get ready to explore, connect, and level up your Zoom experience! This month, we’re bringing you an exciting lineup of events designed to keep you ahead of the curve. From the latest feature updates to exclusive Q&A sessions with our experts, there’s... Show more

Get ready to explore, connect, and level up your Zoom experience! This month, we’re bringing you an exciting lineup of events designed to keep you ahead of the curve. From the latest feature updates to exclusive Q&A sessions with our experts, there’s something for everyone. 

Here's what's in store:
 

📅 April 2: Zoom Workplace Open Office

Do you want to elevate your Zoom Meetings and maximize the value of Zoom’s comprehensive workplace solutions? Join us and get pro tips and maximize your investment!

📅 April 3: What’s New at Zoom?

Stay in the know with our monthly update! We’ll unveil the newest features, tools, and enhancements, plus introduce our new Head of Global Customer Success.

 

📅 April 9: Zoom Phone Open Office 

Optimize your call management, refine your setup, and gain actionable insights to enhance your workflow. Join this open forum to ask questions, explore best practices, and take your expertise to the next level!

 

📅 April 10: Deep Dive into New Feature Releases for Zoom Contact Center

Discover the latest Zoom Contact Center features designed to streamline processes and enhance customer interactions. Join us for a live demo, expert insights, and a Q&A session to help you optimize your setup and elevate your customer experience!

 

📅 April 16: Zoom AI Companion Open Office

Explore how Zoom AI can supercharge your productivity and streamline communication. Join us and get all your AI questions answered!

 

📅 April 23: Zoom Contact Center Open Office

Unlock the full potential of your Zoom Contact Center! Our experts are ready to guide you toward seamless customer interactions.

 

💡Interested in other webinars, live product trainings or on demand content? Visit the Customer Success Hub to learn more.

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Pronoun Correction Assistance Requested

Why is this message all through out yy summary: ronoun Correction Assistance RequestedI'd be happy to help you with pronoun correction. Could you please provide the specific text or sentence you'd like me to review and correct? Once you share that, I... Show more

Why is this message all through out yy summary: 

ronoun Correction Assistance Requested
I'd be happy to help you with pronoun correction. Could you please provide the specific text or sentence you'd like me to review and correct? Once you share that, I can assist you in identifying and correcting any pronoun usage issues.
Pronoun Correction Assistance Request
I'd be happy to help you with pronoun correction. Could you please provide the specific text or sentence you'd like me to review and correct? Once you share that, I can assist in identifying and suggesting appropriate pronoun usage.
Pronoun Correction Assistance Requested
I'd be happy to help with pronoun correction. Could you please provide the specific text or sentence you'd like me to review and correct? Once you share that, I can examine it and suggest any needed pronoun corrections or improvements.
Pronoun Correction Assistance Requested
I'd be happy to help with pronoun correction. Could you please provide the specific text or sentence you'd like me to review and correct? Once you share that, I can examine it and suggest any needed pronoun corrections or improvements.
Pronoun Correction Assistance Requested
I'd be happy to help with pronoun correction. Could you please provide the text or sentence you'd like me to review and correct? Once you share that, I can examine it for any pronoun usage issues and suggest appropriate corrections.
 

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