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Whiteboard Collaboration


I am struggling to find away to invite external guests to our organisation join us on a white board.

Says our settings are set that way, I am the admin and cant work it out!

Any advice please!


Zoom Moderator
Zoom Moderator

Hi @CherieCanning! Welcome to the Zoom community, we're happy that you're here 😊


There are two options to invite others to collaborate on your whiteboard. 


  1. Click Share to invite other users to collaborate on the whiteboard. Enter the contact names, zoom chat channel, or email addresses of the users you would like to share the whiteboard with and set their permissions with the arrow to the right of the entry box. Click Share to finish.
  2. To create a shareable link: Click the arrow to the right of the Copy Link button 


    at the bottom of the window to set the permissions for users you are going to send the link to. Click Copy Link and then paste the link in a message or email to send to others.

Do any of these methods of sharing work for you? 

Thanks, I tried those and then it said " Luminate Leadership has disabled collaboration with users outside your organization" I cant seem to find where to update that 

I am seeing the same restriction but cannot find any settings on my profile which relate to that option

The default setting is that you cannot share outside of your organisation - but there is nowhere to specify this to enable it to be switched off


I'm having the same problem.  Where did you find that setting option?